Factory Service Technician - Miami/Fort Lauderdale

Fisher & Paykel Appliances • FL

81d • $28 - $32

About The Position

We are seeking a Factory (Appliance) Service Technician in Miami/Fort Lauderdale to be the F&P brand ambassador for repairs and transform moments of panic into moments of delight for our clients by assessing and fixing our products within their homes.

Requirements

• One to three years of appliance repair and troubleshooting experience
• Ability to read/interpret/understand documents such as schematics and diagrams and use tools and equipment for diagnosing and completing repairs
• Must have a valid driver's license and acceptable motor vehicle record (will drive a company vehicle)
• Licensed with EPA for Sealed System refrigeration repairs preferred but not required
• Experience servicing Fisher & Paykel Appliances preferred

Responsibilities

• Be the first face our customer sees when dealing with an appliance that needs to be repaired
• Manage the territory by driving our F&P-branded vans to appointments and repairing products
• Manage van stock and ensure spare parts inventory, ordering parts when needed
• Complete all paperwork and documents related to service work in a timely manner and communicate effectively with both the client and internal team of progress or obstacles to resolving customer issues
• Develop and maintain superior product knowledge through all training media, service manuals, and training sessions
• Work cross-collaboratively with the sales team to service any of our dealers within the territory

Benefits

• 401K with company match
• Competitive Employer HSA Contribution
• Pet Perks
• Paid Vacation/Time Off: 20 days of paid vacation starting year 1 and 12 company holidays per year
• Parental Leave: 26 weeks' paid leave for primary caregivers and 4 weeks of paid leave for partners
• Wellness Initiatives such as Fuel Up Fridays, a company-paid subscription to Calm, No-Meeting Fridays, and personalized healthcare support
• Leadership and Career Development programs, including organized mentorship opportunities
• Exclusive Employee discounts on all F&P products
• Role-specific Company Bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees