About the position
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us? Responsible for providing training for new hires and tenured employees through various learning methods. This is a 2nd shift position with the ability to train on 1st shift as well. When there is no need to facilitate a training class, the expectation would be to work on the Warehouse operations side.
Responsibilities
- Provides company, regulatory, carrier or practical training for individual or group settings to new hire as well as tenured employees.
- Creates milestones to be achieved through training methods and create training plans.
- Conducts skill needs assessments to identify specific skill/knowledge gaps, training objectives, work situations and changes in training policies and procedures.
- Coordinates trainings and re-certifications, ensuring training is designed, delivered and evaluated for consistency.
- Observes employees to determine the effectiveness of training programs and ensure that any additional training requirements are fulfilled.
- Complies with all safety policies, practices, and procedures. Reports all unsafe activities to supervisor and Safety Manager.
- Maintains training rosters and records with trainees and complies with appropriate training recordkeeping requirements.
Requirements
- HS Diploma, GED or Equivalent.
- Minimum 6 months related operational experience preferred.
- WFS or Carrier Instructor Certification.
- Current qualification and experience on training subject or learning plan.
Nice-to-haves
- Conduct: Making a good first impression and sustaining it for a long time.
- Ensure Safe & Secure environment: The ability to consider S&S as the number one priority at all times, respecting compliance, rules and regulations in all actions taken into the role.
- Listening: The ability to show one absorbs and understands important (non-) verbal information and to ask further questions when necessary.
- Problem Analysis: The ability to detect problems, recognize important information, and link various data; to trace potential causes and look for relevant details.
- Situation awareness: Has and gains insight into situations, problems and processes.
Benefits
- Access your pay when you need it through DailyPay app!
- On the spot awards offered through the Awardco Platform including gift cards and more!
- Multiple options for both full and part-time employees for quality medical care!
- Travel Discounts, Pet insurance, Discount Shopping & More!
- Wellness Programs offered to all employees!
- 401k program offered with company match!
- Opportunity for Internal Mobility and transfers available!
