Facility Security | Part-Time | St. Charles Convention Center

Oak View Group•St. Charles, MO

2d•$19 - $21

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . Overview The part-time Facility Security provides event and facility related security services, as well as shipping and receiving services. In the absence of the Security Manager, the Security Officer may receive instructions from the Director of Operations, General Manager, or Event Manager on duty. This role pays an hourly rate of $19.00-$21.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. This position will remain open until May 1, 2026.

Requirements

Ability to work weekends and holidays
Ability to climb stairs, walk and stand for extended periods of time and lift up to 25 lbs unaided
Ability to prioritize tasks & work in a fast paced environment
Good verbal communication skills
Ability to follow written instruction
Ability to manage time efficiently
Ability to work well unsupervised
Ability to bend, reach, pull, twist, and lift a variety of objects
Officers will be required (either prior to after being hired) to be certified in CPR/AED/First Aid, Trained Crowd Manager, Fire Extinguishers, Active Shooter and Emergency Evacuations.

Responsibilities

Immediate point of contact when clients arrive BOH
Prepare dock, ramps, BOH spaces being used prior to move-ins, manage traffic in those areas
Keep track of/check-out of UVCC equipment like carts, brooms, vacuums
Understanding of client/vendor/exhibitor locations to be able to provide directions
Fast communication with other teams that aren’t immediately present if client/vendors have needs (AV, set changes, technical issues, equipment requests)
Can provide/start paperwork
Manage vehicle & truck traffic in lot, ramps, roundabouts, give directions. Keep traffic moving (load/unload procedures w/ vehicles), prevent guests from being towed/ticketed
Manually attend parking, barricade/reserve parking when needed
Manage checkouts for access key cards for access to elevators, event rooms, entrances/exits
Operate service elevators to facilitate move-ins. Can lock out elevators when needed
Secure UVCC prior to arrivals- clear POIs and keep clear during times building is mostly empty
High visibility during any scheduled times. Keep POIs off premises
De-escalation & intervention training- high frequency of mental illness/drug use downtown
Direct traffic in the building as guests arrive, move between events
Lost & Found Services- coordinate with registration @1m admin when guests have needs
Crowd control- safe flow to/from specific/restricted entries with high #s of guests
Theft prevention- move-in/outs, for any area with a point of sale (bookstores/vendor fairs, etc.), monitored equipment storage
Can review cameras when theft suspected
Monitor and maintain cameras to ensure reliable ongoing feed
Coordinate quickly with local PD in case of emergencies
Emergency response duties relate to guests, intercom in closet, exiting guests, stairwells
Door ID security: only authorized/ID guests can enter during events
Noise reduction BOH/FOH during events where silence should be maintained
Training for alcohol @ events- restrict access, stop outside alcohol, over-indulgence, respond to and prevent behaviors related to alcohol from occurring
Enforce smoking laws near building
VIP/Escort Security services available
Guest safety in UVCC/facilities (elevators, balconies, escalators, air walls etc.)
Maintain fire code- in event rooms, BOH
Documentation throughout the entire time we're present
Package storage security- before/during/after events
Work with exhibitors to follow shipping/receiving and coordinate