Facility Operations Manager

Venuworks•Ashland, KY

About The Position

The Facility Operations Manager is responsible for the planning, oversight, evaluation and operational needs of all events and activities of workers engaged in event related facility conversions, custodial services, and maintenance. Completes mechanical reports, preventative maintenance and repair plans, development and coordination of service contracts and projects. Requires the ability to work a flexible schedule and available outside of normal business hours to respond to HVAC alarms; may include evenings, weekends, & holidays, in excess of 40 hours per week as event schedule demands.

Requirements

Work hours and schedules will vary according to department and event needs and may include holidays, evenings and weekends. Must also be able and available (“on-call”) to respond to HVAC alarms as needed. Attendance at large events may also be required to ensure efficient and quality operations.
The candidate must have a two-year degree or two years of experience in building conversion activities and mechanical repair. Other combinations of training and/or experience that can be demonstrated to result in the possession of knowledge, skills and abilities necessary to perform the duties of this position will also be considered.
Must possess the ability to communicate effectively both orally and in writing.
Thorough knowledge of methods, practices, equipment and machinery used in setups, operation and teardowns of general public facility maintenance procedures.
Knowledge and ability to execute safety programs.
A basic knowledge of business management practices and procedures.
Must have considerable knowledge of the operation of plumbing, heating, ventilation, and other mechanical, electrical and building systems.
Working knowledge of occupational hazards and of necessary safety precautions. Must be able to operate forklift, scrubber, and other standard tools and equipment.
Ability to hire, supervise, train necessary staff.
Ability to develop budget recommendations and to prepare and maintain records relative to event labor costs.
Must be able to utilize standard computer systems for both building (HVAC, fire, etc) and administrative (word processing, spreadsheets, etc.) purposes.
Ability to work with minimal supervision, establish priorities, and prepare budgets.
Must possess current, valid driver's license.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to deal effectively and courteously with lessees, user groups, their representatives and the general public.
Ability to speak and understand English.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.
Ability to apply concepts of math on an Excel spreadsheet, calculator, ten key adding machine, or cash register.
Ability to add, subtract, multiply and divide all units of measure using whole numbers, fractions, and decimals, applying concepts of basic algebra and geometry.
Ability to maintain a calm, composed presence in an often fast-paced environment where multiple tasks, events and stimulus may occur simultaneously.
Ability to define problems, collect data, establish facts and draw valid conclusions.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Nice To Haves

Boiler's, HVAC or other skilled license or training a plus.

Responsibilities

Responsible for oversight of all operational areas of facility including plumbing, electrical, HVAC, snow removal, and other systems for the facility.
Hire, train, schedule, supervise, work with, and evaluate skilled and semi-skilled workers engaged in setup, operation, and tear down of event related equipment, maintenance, and custodial services.
Perform daily preventative maintenance, and repairs on all building systems.
Daily maintenance work includes carpentry, minor electrical, minor refrigeration, plumbing, painting, and other operations duties as necessary.
Maintain a safe, organized, and clean work area.
Manage inventory of equipment, custodial and event supplies.
Establish and follow preventative maintenance plans.
Responsible for daily inspection of the physical condition of facility, making changes and repairs as necessary.
Maintain superior relationships with vendors and users of the facility.
Efficiently schedule HVAC Lighting and HVAC Systems to meet event and daily operational needs.
Maintain public areas, service corridors and storage rooms in a clean, safe and efficient manner.
Be familiar with custodial procedures including MSDS, equipment, proper usage of chemicals and proper personal protective equipment.
Integrate the conversion and maintenance activities with the customer service and programming activities of the facilities.
Monitor expenses; prepare budgets for labor, consumables, major repairs, maintenance and custodial activities.
Maintain relationships with various agencies (contractors, fire inspection, elevator, sprinklers, etc) to accomplish compliance with codes and to resolve building maintenance needs and concerns.
Assign work projects to staff and provide directions to improve methods and productivity.
Analyze event information to meet users' equipment and service needs, prepare staff schedules and work plans for setup, operation, and teardown crews.
Analyze operations data and recommend building modification, updated equipment, or changes in operating procedures to maximize energy efficiency.
Establish and execute preventive maintenance on all equipment and systems to ensure proper working order and carry out repairs where needed. Develop and maintain necessary records and reports such as equipment and supply inventories, accident and damage reports, monthly expenses and activity reports, and personnel records.
Assist the Executive Director in creation of Capital Needs Assessment and long-range planning regarding venue and equipment updates.
Perform snow removal from doorways/walkways and spread ice melting materials.
Assist in and oversee that maintenance activities are executed in a safe and professional manner.
Customer Focus: Dedicated to meeting and/or exceeding the expectations and requirements of internal and external customers.
Integrity and Trust: Widely trusted and is seen as a truthful individual who keeps confidences, admits mistakes, doesn't misrepresent him/herself and is highly respectful of others.
Communication: Consistently exhibits courteous, respectful, non-defensive and appropriate communications and presents information in a concise and understandable format.
Teamwork: Works cooperatively with others in the accomplishment of joint tasks and common objectives. Contributes to a positive work environment, fosters collaboration, and provides a tangible contribution.