Facility Operations Manager

Human Resources • MD

107d

About The Position

U.S. Facilities, Inc., a premier provider of top-notch building maintenance and infrastructure services, is on the lookout for an exceptional Facility Operations Manager to join our dynamic team. If you possess extensive experience in facilities management and are passionate about creating outstanding environments for clients, this is your chance to make a significant impact. As the Facility Operations Manager, you will play a pivotal role in shaping the policies, procedures, and programs that ensure our facilities are not just maintained but excel in functionality and service. Your leadership will empower staff to proactively address the needs and concerns of clients and tenants, while championing environmental health, safety, and quality initiatives that align with our clients’ objectives. In this vital position, you will be the key point of contact for clients, expertly coordinating services, activities, financials, vendors, and staffing essential for both current and future building operations. You will also take charge of driving financial performance and achieving key performance indicators (KPIs) within your designated portfolio. Join us and become a cornerstone in our commitment to excellence and client satisfaction!

Requirements

• Bachelor’s degree in Facilities Management, Engineering, Project Management, or Business Administration is preferred, or equivalent of 15+ years of experience as a Facilities Project Manager.
• Professional Engineer (PE) license preferred.
• Minimum of 7-10 years of Facility Management experience with at least 5 years at the level of Site Manager.
• Experience working with K-12 school districts or public sector clients, ideally in a leadership or consultative capacity.
• Proven ability to navigate local politics, community engagement processes, and school board relations.
• Knowledge of state and federal funding mechanisms related to educational facilities.
• Strong public speaking and presentation skills.
• Five plus years of experience managing union employees.
• Experience in construction, engineering, and all facets of facility operation and building management.
• Experience with critical system environments required.
• CMMS/Work Order Management experience required.
• Proficient in understanding management agreements and contract language.
• Ability to read and understand construction specifications, blueprints, and single-line diagrams.
• Skilled in Building Management Systems maintenance and monitoring.
• Excellent computer and systems knowledge; Strong literacy in Microsoft Office Suite.
• A responsible attitude, taking initiative and ownership, with the ability to adapt to a fast-paced environment.
• Superior management skills, capable of addressing day-to-day issues while also handling long-term planning and strategy.
• Ability to take quick and decisive corrective action when performance falls short of expectations.

Nice To Haves

• Certified Facility Manager (CFM), International Facilities Management Association (IFMA), Building Owners and Managers Association (BOMA) industry certifications recommended.
• Other Engineering, Business, or technical training or certifications preferred.

Responsibilities

• Ensure the day-to-day operations of a high-profile high-rise building, ensuring that all building operations and maintenance services are effectively delivered, and facility needs are met, including preventive maintenance, life-safety, engineering, and general maintenance.
• Supervise all maintenance programs relating to the interior and exterior conditions and appearance of the property.
• Respond positively and promptly to requests from building tenants and occupants.
• Oversee the implementation of ongoing contract programs to assess tenant and occupant needs constantly and to ensure problems are being solved promptly.
• Ensure that all site-specific documentation and reports are completed accurately and on time.
• Prepare, review, and provide initial approval for all budgets, financial reports, expenditures, and purchase orders related to the facility or complex.
• Collect, analyze, and report statistical data as needed to provide an accurate and current assessment of facility management objectives.
• Manage all contractor relationships, including negotiating pricing and contract terms, managing agreements, and ensuring client compliance.
• Hire, train, and motivate operations and maintenance personnel. Maintain positive staff relations.
• Monitor and ensure that tenants and vendors comply with insurance requirements and coordinate all claims, as required.
• Prepare capital project budgets and operating budget reports.
• Manage the account budget, proactively identifying and preventing budget overruns.
• Collaborate with senior leadership to create multi-year strategic plans for school infrastructure programs.

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees