Facility Operations Lead - NTC

United States Soccer Federation 1 • Atlanta, GA

21h • Onsite

About The Position

The Facility Operation Lead is responsible for the daily operations, upkeep, and reliability of the National Training Center’s support services. Reporting to the Facility Manager, this role is a hands-on working position which provides operational oversight of all activities in support of NTC daily operations including housekeeping and event set up.

Requirements

• Attendance In Person
• 40 Hours per week Monday- Friday -- occasional evenings, weekends, holidays
• 8:00 am – 5:00 pm
• 1–3 years of facility operations, customer service, or administrative experience in a sports facility, university, large commercial facility, or other multi-use venue.
• Experience working with contractors in support service operations.
• Familiarity with facility management software and work order systems.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities and maintain composure in a fast-paced environment.
• Demonstrated reliability, discretion, and professionalism.
• Must be able to connect “micro” details to the “macro” vision and mission.
• Proficient experience with Microsoft Suite (Word, PowerPoint, Excel, and Outlook).
• Ability to lift 50 pounds and perform basic manual labor tasks.

Nice To Haves

• Prior experience in a sports or entertainment venue.
• Certification such as CPR, AED, CFM or equivalent.
• Experience supporting events or facilities operations.
• Multilingual skills (Spanish preferred).
• Passion for soccer.

Responsibilities

• Facility Operations
• Oversee daily facility support service operations, including housekeeping, support equipment serviceability, and life safety systems.
• Conduct inspections and ensure compliance with safety regulations, and organizational standards for appearance and serviceability.
• Coordinate and provide operational oversight to contractors and vendors providing facility support services.
• Event Support
• Provide facility operations support during events, including moving equipment, set-up, breakdown, and coordination with the Hospitality and Events teams.
• Ensure facility services are prepared to support training camps, matches, conferences, and major events.
• Respond promptly to operational issues during events to maintain safety and service standards.
• Risk & Safety
• Ensure emergency preparedness systems and protocols are functional and tested.
• Promote and enforce a safe working environment for staff, contractors, and visitors.
• People Leadership
• Provide facility support services oversight and direction to contractors and support staff
• Support a team-oriented, service-first culture aligned with U.S. Soccer’s principles and values.

Benefits

• U.S. Soccer offers a comprehensive compensation package, casual work environment, an inclusive culture, and an atmosphere for professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed