FACILITY OPERATIONS ICE TECHNICIAN (FULL TIME)

Ice Den Scottsdale•Scottsdale, AZ

9d•Onsite

About The Position

Overview: Now hiring Ice Technicians with ice maintenance experience. FLSA Status: Full-time/Non-Exempt, Eligible for Benefits Package & PTO Schedule: Evenings and Weekends required; Minimum average of 35 hours/week, up to 40 hours/week Requirements: Must be 18 years or older. Essential Responsibilities: • Give 110% effort towards Customer Service at all times; this includes maintaining the safest, cleanest, and most operationally efficient facility to provide outstanding guest experiences. • Responsible for resurfacing the ice using the Zamboni; must properly train to operate heavy machinery. Mandatory logs to be completed for Ice Cuts and affiliated equipment. • Perform ice maintenance on a continuous basis and during time gaps: perform full rink edge, edge/shave corners, build ice depths depending on rink conditions; clean glass, player’s benches, penalty boxes, coaches board, and decals. • Enforce all rules, regulations, and policies of the Ice Den, both verbally and leading by example. • Must always wear facility radio, using it responsibly and professionally to communicate with coworkers and other departments. • Maintain high standards for overall facility cleanliness and appearance by surveying buildings, outside perimeters and locker rooms for trash, sweeping floors, and keeping lobby furniture in order. Ability to work in a cold environment. • Specific tasks for maintenance include but are not limited to taking trash to outdoor garbage, mopping floors, cleaning bathroom and affiliated amenities, cleaning locker rooms. • Assist with tracking inventory and reporting shortages/needed replacements of operations equipment/supplies, as necessary, to Manager. • Maintain clear and consistent communication with fellow ice technicians to coordinate daily tasks, share updates, and ensure efficient rink operations. • Supervise assigned support staff (GSR), providing direction, oversight, and ensuring task completion to standard. • Special and additional tasks assigned by Manager/Director. Please Note: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection. Lead positions maybe available based on skill and experience. Coyotes Ice, LLC and Affiliates are an Equal Opportunity Employer and would like to thank all applicants. Requirements A desire to help where needed and work as part of a team. Flexibility to work a variety of shifts. Ability to work positively in a fast-paced environment. Active enrollment in High School or equivalent program (GED), High School Diploma, or a General Education Degree (GED) is required. Basic CPR/First Aid Certification is preferred. Experience and comfortability in direct customer service and working with the public. Exposure to Ice Sports and affiliated associations is a plus. Experience with general housekeeping/maintenance, knowledge of principles in maintaining an ice rink and associated equipment (Ice Resurfacer, edger, chiller, compressor, lift) is necessary. Must have an understanding of prioritizing safety with regards to the facility, keeping OSHA standards in mind. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change, i.e., emergencies, changes in personnel, workload, rush jobs, or technological developments.

Requirements

Must be 18 years or older.
A desire to help where needed and work as part of a team.
Flexibility to work a variety of shifts.
Ability to work positively in a fast-paced environment.
Active enrollment in High School or equivalent program (GED), High School Diploma, or a General Education Degree (GED) is required.
Experience and comfortability in direct customer service and working with the public.
Experience with general housekeeping/maintenance, knowledge of principles in maintaining an ice rink and associated equipment (Ice Resurfacer, edger, chiller, compressor, lift) is necessary.
Must have an understanding of prioritizing safety with regards to the facility, keeping OSHA standards in mind.

Nice To Haves

Basic CPR/First Aid Certification is preferred.
Exposure to Ice Sports and affiliated associations is a plus.

Responsibilities

Give 110% effort towards Customer Service at all times; this includes maintaining the safest, cleanest, and most operationally efficient facility to provide outstanding guest experiences.
Responsible for resurfacing the ice using the Zamboni; must properly train to operate heavy machinery. Mandatory logs to be completed for Ice Cuts and affiliated equipment.
Perform ice maintenance on a continuous basis and during time gaps: perform full rink edge, edge/shave corners, build ice depths depending on rink conditions; clean glass, player’s benches, penalty boxes, coaches board, and decals.
Enforce all rules, regulations, and policies of the Ice Den, both verbally and leading by example.
Must always wear facility radio, using it responsibly and professionally to communicate with coworkers and other departments.
Maintain high standards for overall facility cleanliness and appearance by surveying buildings, outside perimeters and locker rooms for trash, sweeping floors, and keeping lobby furniture in order. Ability to work in a cold environment.
Specific tasks for maintenance include but are not limited to taking trash to outdoor garbage, mopping floors, cleaning bathroom and affiliated amenities, cleaning locker rooms.
Assist with tracking inventory and reporting shortages/needed replacements of operations equipment/supplies, as necessary, to Manager.
Maintain clear and consistent communication with fellow ice technicians to coordinate daily tasks, share updates, and ensure efficient rink operations.
Supervise assigned support staff (GSR), providing direction, oversight, and ensuring task completion to standard.
Special and additional tasks assigned by Manager/Director.