Facility Monitor II

West Suburban YMCA•Newton, MA

16h•Onsite

About The Position

We’re seeking a confident and dependable Facility Monitor II to oversee our fieldhouse at Wells Ave. This role is ideal for individuals who bring a strong presence, sound judgment, and the ability to manage fast-paced environments with professionalism. You’ll play a key role in maintaining safety, enforcing policies, and ensuring a respectful and inclusive atmosphere for all participants. If you’re someone who can stand firm, communicate clearly, and navigate challenging situations with confidence, we encourage you to apply. This position is approximately 20-29 hours per week. Standard schedule nay include weekday evenings from 6PM-10PM and weekends 7AM-7PM. FREE MEMBERSHIP! INCLUSIVE, FUN AND WELCOMING CULTURE! SUPPORTIVE ENVIRONMENT WHERE ALL TEAM MEMBERS THRIVE! POSITION SUMMARY: Responsible for the oversight, safety, and effective operation of athletic facilities, including active supervision of participants and stewardship of equipment. This role requires a confident and mature presence to ensure a structured, respectful, and inclusive environment. This individual provides clear direction, enforces facility policies, and proactively addresses conflicts or behavioral concerns with sound judgment and professionalism. OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. MEMBER SERVICE STATEMENT: Members are the heart of this organization. They are the reason we exist. Members are the most important visitors we have, whether they visit by mail, phone or in person. They are not statistics and always deserve our respect. No matter what we are hired to do, satisfying members’ needs and wants is everyone’s first and most important responsibility.

Requirements

Must be at least 25 years of age; candidates with demonstrated maturity, leadership experience, and the ability to exercise independent judgment in dynamic environments are strongly preferred.
Minimum of 2+ years of relevant experience in athletics, recreation, facility supervision, coaching, or a related field, including experience working with diverse age groups.
Demonstrated ability to manage groups, enforce rules, and effectively resolve conflicts in a calm, professional, and authoritative manner.
Strong interpersonal and communication skills, with the ability to engage participants, build rapport, and maintain a respectful and inclusive environment.
Proven reliability, professionalism, and accountability in previous roles, including the ability to work independently with minimal to no supervision.
Availability to work a flexible schedule, including afternoons, evenings, and weekends, based on facility and program needs.
Committing to support and further our equity-centered work as an organization. Actively supports all DEIB efforts.
Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
Requested certifications: CPR, AED, and Basic First Aid.
Adhere to policies related to boundaries with youth.
Attend required abuse risk management training.
Adhere to procedures related to managing high-risk activities and supervising youth.
Report suspicious or inappropriate behaviors and policy violations.
Follow mandated abuse reporting requirements.
Sufficient strength, agility, mobility and endurance to run up and down a full sized basketball court.
Climbing, crouching, standing, sitting on floor, kneeling, carrying (50 lbs), pushing, lifting (50 lbs), running and walking.

Responsibilities

Maintains a safe and controlled environment for all participants and spectators by proactively monitoring activity, identifying potential risks, and intervening appropriately when necessary.
Exercises sound judgment and authority in enforcing facility rules and policies, addressing behavioral concerns, and resolving conflicts in a calm, firm, and respectful manner.
Communicate and coordinate effectively with our rental partners. Knowing and adhering to the posted gymnasium schedule but providing flexibility when deemed appropriate.
Accurately completes and maintains required documentation, including attendance records, incident reports, and program-related tracking, in a timely and professional manner.
Actively supports the organization’s DEIB commitments by modeling equity, diversity, inclusion, and belonging in daily work. Recommend and helps implement strategies and initiatives that advance the organization’s diversity goals.
Adheres to and enforces all organizational policies, procedures, and safety protocols, including emergency response procedures, ensuring compliance at all times.
Supports the successful delivery of programs by assisting with setup, breakdown, and coordination of equipment, and facilitating access for authorized staff and participants.
Provides active, consistent supervision of all assigned athletic spaces of the field house/4 courts and bathrooms, waiting area, ensuring appropriate use of equipment and adherence to established guidelines and rules.
Serves as a visible leader and role model within the facility, promoting a culture aligned with the organization’s mission, including respect, accountability, sportsmanship, and positive engagement.
Willingness to accept responsibilities and duties other than those assigned.