Facility Manager

AAA-The Auto Club Group

1d•$65,000 - $90,000

About The Position

We are seeking a motivated and experienced Facility Manager to oversee daily operations at our automotive repair shop. The Facility Manager will be responsible for leading the service team, managing workflow, ensuring safety and compliance, driving profitability, and delivering exceptional customer experience. This role requires strong leadership, organizational, and problem-solving skills, along with a solid understanding of automotive repair processes.

Requirements

High School diploma, GED, or equivalent, and successful business experience
Must possess a valid driver’s license
2 or more years working with auto/truck systems and technical resources that included supervisory or management and project management experience.
Demonstrates a results-focused bias for action
Analyzes financial information to evaluate strategic opportunities and options
Manages effective teams and partnerships
Works well with individuals and groups to achieve common goals
Offers objective review of facts and options to make logical business decisions; forward thinking with organizational goals in mind
Keenness and quickness in understanding business risks and opportunities
Achieves goals through effective and appropriate interaction with leaders, peers, employees, partners, and contacts
Ability to work effectively in a busy environment, interacting with people and dealing with difficult situations

Nice To Haves

Bachelor’s Degree preferred.

Responsibilities

Oversee day-to-day operations of the automotive repair facility, ensuring smooth workflow and high-quality service.
Lead, train, and motivate technicians, service advisors, and support staff to achieve performance and customer satisfaction goals.
Monitor shop productivity, efficiency, and profitability, making adjustments as needed to meet targets.
Ensure compliance with company policies, safety regulations, and industry standards.
Manage parts inventory, shop equipment, and facility maintenance.
Build and maintain positive relationships with customers, resolving issues promptly and professionally.
Develop and implement strategies to increase sales, improve service efficiency, and retain customers.
Monitor financial performance, including labor costs, parts sales, and overall profitability.
Recruit, onboard, and develop staff while fostering a positive, team-oriented work environment.
Report operational performance and needs to senior management.