Facility Manager

Meta•New York, NY

47d•Onsite

About The Position

Meta is seeking an experienced facilities manager to lead Facilities Delivery. This is an experienced individual contributor role, responsible for leading a large team of vendor service providers. This position will have a key role in embodying and supporting the community, driving efficiency through our services, implementing regional strategies to scale operations, and partnering closely with local business leadership to execute priorities. This market is highly complex with many critical facilities operations. This is a full time on-site role that will report to the Regional Facilities Manager, North America East.

Requirements

Bachelor’s degree required, ideally in facilities management, engineering, construction/project management, real estate, or property management
Minimum of 10+ years experience
Experience working effectively within deadlines in a time sensitive, growing environment
Organizational skills coupled with attention to detail and follow-up
Experience crafting effective communications across different platforms
Experience in multi-office environment, managing a leased and owned portfolio
Experience leading critical facilities operations environments - oversight of technical lab Environmental Health & Safety team

Nice To Haves

Managing a geographically dispersed multi-campus environment
Experience handling high level communication with leadership and heads of office
Proven experience in negotiating and influencing skills
Masters degree in relevant industry field

Responsibilities

Full on-site oversight of facilities operations and services, inclusive of technical lab spaces and R&D environments
Work with Project Management, Real Estate & Facilities, Office Leaders, Workplace Design and hired Architects/Contractors to define scope of work for office new build, expansion, renovation projects to deliver a high quality workplace
Change management oversight and coordination with all XFN partners, inclusive of changes in use and programming within technical/critical lab environments
Full partnership with Facilities Engineering team to support and ensure onsite operations, strategy, programs and process to support operations, critical systems, preventative maintenance, and asset management
Coordinate office requirements for space planning, furniture, IT, and Security and other XFN partners
Partner with Transportation, Events & Amenities, Moves and Planning leads in support of strategic plans and execution
Track budgets and performance to plan associated with Facilities Operating Expenses (OpEx) annual budgets, forecasting, and CapEx planning
Support relationships with building property management companies and their vendors
Ensure appropriate triage and execution of all facilities related tasks in alignment with KPI/Service Level Agreement targets
Lead client relationship management for all internal clients and ensuring a positive experience and consistent levels of customer service delivery
Significant role in working with site leadership to develop and foster Meta work environment across multiple buildings
Provide direction to onsite Integrated Facilities Management (IFM) vendor team that includes facilities and engineering services
Lead campus location resiliency planning and execution along with support to business critical/emergency situations to ensure minimum disruption to the business
Lead alignment of standards in terms of hard and soft services including preventative maintenance delivery, janitorial, landscaping, moves-adds-changes process, shipping/receiving operations and process including management of IFM contract
Drive continuous improvement of processes and procedures within the facilities environment implement innovative programs, processes, and procedures that reduce short and long term operating costs while increasing productivity and the workplace experience
Produce and communicate management reports and information (financial, KPI’s , SLA’s)
Management of building code and regulatory compliance program in partnership with Environmental Health & Safety team