Facility Manager

JLL•Richmond, VA

1d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Dynamic career opportunity for a passionate and creative retail focused Facilities Manager. The Facilities Manager will be a primary point of contact responsible for management of facilities, vendors, and small projects; expected to execute reactive and planned work and ensure on-time response / completion according to account specifications and site knowledge, and in-line with budget expectations for the scope of the work. Develop client relationships with key representatives in supporting client’s corporate real estate goals and objectives. What this job involves Facility Management Engage with individual client / site employees to gain situational knowledge to successfully address, manage and deliver resolution for reactive facilities repairs Successfully manage a high volume of work orders and vendors across a large distributed portfolio of locations Demonstrate excellent communication and organizational skills working across a multitude of facilities, business lines, managers, and responsibilities Meet or exceed Key Performance Indicators (KPI’s); monitor Service Level Agreements (SLA’s) monthly to identify potential challenges and plan corrective actions accordingly Through collaboration and teamwork, drive the development and implementation of IFM best practices and innovations Support compliance with JLL’s audit and compliance standards in facility management, financial management and operational policies and procedures Supervise vendors, contractor performance, project schedules and budget during normal and off hours including weekends when necessary Utilize working technical knowledge of retail construction and light project management to gain cost and quality effective bids / quotes from vendors on behalf of the client Administrative / Work Order Management: Manage the work order process and systems and associated data platform, as it specifically relates to performance management / reporting and maximizing Corrigo work order capability Serve as a point of contact to the account team for CMMS (Corrigo) systems related questions, support issues, and requirements Responsible for production of recurring and ad-hoc account reporting. Reports may include work order activity, scheduled maintenance, service level compliance, labor reporting, project reporting, incident reporting and training Receive invoices, review for correctness according to work order data, and approve / deny vendor payment Manage certificate of insurance documentation If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Accepting applications on an ongoing basis until candidate identified. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

Requirements

Bachelor’s degree or equivalent work experience in Facilities, Construction or Project Management
Minimum of 5 years industry experience required either in the corporate environment, third party service provider or as a consultant
Retail or multi-site facilities and construction experience, highly desired.
Strong knowledge of real estate, construction, elevators, and project management
Strong organizational / management, interpersonal and supervisory skills
Flexible and adaptable to changing priorities
Excellent verbal and written communication skills
Proficient in MS Office, Excel and Share Point
Computer proficiency in Computerized Maintenance management System (CMMS): Corrigo, 360 Facility, Maximo, etc.

Nice To Haves

Bachelor’s Degree in Engineering
Knowledge of real estate, telecommunications, furniture, accounting and building systems
Oversight of multiple facilities with varied functions

Responsibilities

Engage with individual client / site employees to gain situational knowledge to successfully address, manage and deliver resolution for reactive facilities repairs
Successfully manage a high volume of work orders and vendors across a large distributed portfolio of locations
Demonstrate excellent communication and organizational skills working across a multitude of facilities, business lines, managers, and responsibilities
Meet or exceed Key Performance Indicators (KPI’s); monitor Service Level Agreements (SLA’s) monthly to identify potential challenges and plan corrective actions accordingly
Through collaboration and teamwork, drive the development and implementation of IFM best practices and innovations
Support compliance with JLL’s audit and compliance standards in facility management, financial management and operational policies and procedures
Supervise vendors, contractor performance, project schedules and budget during normal and off hours including weekends when necessary
Utilize working technical knowledge of retail construction and light project management to gain cost and quality effective bids / quotes from vendors on behalf of the client
Manage the work order process and systems and associated data platform, as it specifically relates to performance management / reporting and maximizing Corrigo work order capability
Serve as a point of contact to the account team for CMMS (Corrigo) systems related questions, support issues, and requirements
Responsible for production of recurring and ad-hoc account reporting. Reports may include work order activity, scheduled maintenance, service level compliance, labor reporting, project reporting, incident reporting and training
Receive invoices, review for correctness according to work order data, and approve / deny vendor payment
Manage certificate of insurance documentation