Facility Manager

Cantor Fitzgerald•San Jose, CA

5h•$95,000 - $105,000

About The Position

Newmark Group, Inc. (Nasdaq: NMRK), together with its subsidiaries (“Newmark”), is a world leader in commercial real estate, seamlessly powering every phase of the property life cycle. Newmark’s comprehensive suite of services and products is uniquely tailored to each client, from owners to occupiers, investors to founders, and startups to blue-chip companies. Combining the platform’s global reach with market intelligence in both established and emerging property markets, Newmark provides superior service to clients across the industry spectrum. For the twelve months ended June 30, 2025, Newmark generated revenues of over $2.9 billion. As of June 30, 2025, Newmark and its business partners together operated from 165 offices with over 8,400 professionals across four continents. To learn more, visit nmrk.com or follow @newmark.

Requirements

Minimum 3-5 years' experience in property and/or facility management and/or building engineering.
Excellent human relations instincts with strong face-to-face, verbal, and written communication skills.
Ability to perceive problems and react quickly to offer solutions.
Ability to do onsite repair troubleshooting and triage.
Strong organizational skills.
Strong supervisory/vendor oversight skills.

Responsibilities

Manage and provide a cohesive team of 5 employees along with a multitude of supply chain partners across reception, mailroom, and building services.
Create and lead by example a high-functioning, collaborative team as dedicated to providing an excellent client-customer experience.
Direct and oversee maintenance and reactive work ticket responses relating to the interior condition and appearance consistent with client objectives.
Communicate with suppliers, client-customers, Landlords/Property Management and NMRK OS FM to obtain input and recommendations to ensure operational and quality standards are maintained.
Travel between two assigned sites to ensure work order tickets, site inspections and client-customer service needs are being met in a timely manner.
Provide triage and ensure onsite repair of routine maintenance items.
Supervise suppliers to ensure effective implementation of services in accordance with contractual, performance and quality expectations of the Company, the client and client-customers.
Interact daily with client and client-customers, developing their trust with the understanding this position is a very visible role representing the client to its customers.
Communicate and work with client, client-customers and NMRK OS to schedule any potential business disruptions, i.e. supplier access, maintenance work that may include noise, walkthroughs, building superintendent access, etc.
Support the selection of contract services, vendor negotiation of service agreements and monitor vendor performance, assuring full compliance with standards established within the service agreement.
Support the client and client-customers to achieve space planning strategies; to include moves management.
Serve as point of contact for Property Risk Inspections.
Support, as needed, conference and meeting room requirements to include scheduling, set up and tear down, and catering set up. This will typically be handled by the client’s Events Coordinator and Newmark Reception (planning) and Building Technicians (set up/teardown delivery) but as the team leader, support and participation is always an opportunity.
Support and participate in development of Environment, Health and Safety and Emergency Preparedness Plans.
Ability to review plans for major equipment repairs/replacements (HVAC, fire alarm systems, etc.) and provide feedback if proposals are ‘fit for purpose’ and financially reasonable.
Collaborate with the client, client-customers and NMRK OS on Green Initiatives.
Perform site inspections of assigned properties and coordinate action plans with onsite teams to resolve non-compliance items.
Support client in the management of furniture services and management.