Facility Management Specialist
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About The Position
The Facilities Management Specialist (FMS) provides technical assistance, performance-based monitoring oversight, and serves as the primary EOHLC point of contact on maintenance issues for a portfolio of approximately fifty (50) Local Housing Authorities (LHAs) predominantly in Central and Western Massachusetts, or other locations in Massachusetts as assigned. The FMS has technical knowledge in the areas of state sanitary code enforcement, administration of effective and efficient maintenance systems and procedures, and provides technical assistance on difficult property conditions which requires knowledge of building codes and construction standards. The FMS works under the general supervision of the Facilities Management Specialist Supervisor. The FMS demonstrates sound judgement in determining approaches to physical conditions and operations at LHAs and to the interpretation and application of policies, laws, and standard procedures. FMS advises and coordinates with LHA staff, contractors, and other technical and finance EOHLC staff to ensure the physical condition of state-aided public housing is meeting the highest standard possible. The FMS conducts physical inspections of state-aided public housing units, buildings, properties, as directed and as part of annual or biennial performance-based monitoring physical conditions reviews. They interpret and provide guidance to local housing authority staff on laws, policies, and standards and procedures affecting physical condition and maintenance operations, including staffing capacity. They provide technical assessments of LHA maintenance systems and practices, and where necessary, provide technical assistance to improve overall property conditions. They provide clear communication, consistent follow-up, support, and guidance to LHAs within an assigned portfolio to ensure efficient and effective LHA maintenance operations. They provide LHA assistance in many areas related to maintenance operations, including, but not limited to: compliance with EOHLC program requirements, work order software systems, inspection practices, vacancy turnovers, repair methods, emergency preparedness and response, work order prioritization, capital items, feasibility assessments of internal force account work, review of operating budgets for maintenance expenditures, capital improvements, and assessment of current and projected LHA staffing levels.
