Facility & Maintenance Monitor

MTM Transit•Hyattsville, MD

22d•$23 - $25

About The Position

The Facility and Maintenance Monitor is responsible for ensuring transportation providers who contract with MTM meet and exceed the compliance requirements contained in our contract. This includes performing random and/or schedule site visits and inspections. The Facility and Maintenance Monitor performs semi-annual vehicle inspections to ensure vehicle compliance with all ADA and other Federal, State and Local regulatory standards. Location: 4100 Garden City Dr Hyattsville, MD 20785

Requirements

High school degree or equivalent
Must possess a valid driver’s license
Strong interpersonal and supervisory skills
Knowledge of appropriate maintenance processes
Ability to work independently with minimal supervision
Self-motivation and superior time management skills
Knowledge of, or ability to learn Microsoft Outlook, Word, Excel and Trapeze
Proven experience dealing with conflict management and resolution
Willingness and ability to travel locally within the DC area 75+% of the time
Valid/current driver’s license and a clean driving record
Flexibility to work a variety of work schedule/hours
Extensive knowledge of MetroAccess protocols
Ability to maintain high level of confidentiality
Regular Attendance

Nice To Haves

Bachelor’s degree preferred
2 years of vehicle inspection experience preferred
2 years of facilities inspection experience preferred
Prior audit experience and/or knowledge of Medicaid guidelines, preferred
Knowledge of Paratransit guidelines, preferred

Responsibilities

Conduct periodic inspections of vehicles and equipment being used for service throughout the term of the contract.
Such inspections may be conducted at the paratransit operating facility, WMATA main facility, during the provision of service, or at another time and location as stipulated by WMATA
Will review vehicle files for inspection to ensure that required maintenance activities are being completed appropriately
Performs scheduled and random visits (local travel) to required facilities to verify level of service and provider adherence to contract standards
Perform onsite visits and street observations of current WMATA clients in the DC area
Perform on street observations of providers’ vehicles, drivers and services
Document on street observations and provide input to WMATA on both positive and negative findings
Schedule facility and maintenance inspections
Meet with the service provider to audit files and records, educate the contractor, and review any areas of deficiency
Plan and document deficiencies and provide follow up reports to management on a regular basis