Facility Compliance Consultant II/Certification Administrator

State of North Carolina

6d • Hybrid

About The Position

The primary purpose of this position is to oversee the implementation of the administrator certification and approval programs for adult care home administrators and the N.C. Star Rated Certificate Program in accordance with applicable statutes (G.S. 90-288, G.S. 131D-10) and rules. This position also oversees the review and approval of administrator-in-training programs, and the registration and renewal of Multiunit Assisted Housing with Services (MAHS) facilities. The responsibilities of the position focus on developing and implementing policies and procedures to carry out the programs; ensuring applications, certificates and renewals are processed and issued timely, accurately, and in accordance with procedures and regulations; maintaining Section databases; gathering and analyzing data; performing quality assurance and program evaluation; generating mandated and ad hoc reports for Section management; making compliance decisions and forwarding recommendations for adverse action to the Section Chief; making recommendations and drafting policies and rules to improve program compliance; and responding to provider and public inquiries about the programs. This position supervises two Administrative Specialist I positions.

Requirements

• Bachelor’s degree, preferably in a health or human service related field from an appropriately accredited institution and four years’ experience in surveying, clinical and/or administration of a program in a related health field; or an equivalent combination of education and experience; or Master’s degree in a health or human services related field from an appropriately accredited institution and two years’ experience in surveying, clinical and/or administration of a program in a related health field
• Must possess and maintain a valid driver's license and have the ability to drive a vehicle for occasional statewide travel as assigned

Nice To Haves

• Experience interpreting and apply rules, regulations, and policies to different situations and regulated facilities to determine compliance.
• Strong organizational, investigative, and analytical skills and the ability to make objective decisions while functioning independently.
• Strong written and oral communication skills and the ability to document clearly and concisely in a technical report.
• Experience supervising and directing the work of others, including performance management and coaching.
• Demonstrated intermediate computer skills (use of Microsoft Office products).

Responsibilities

• oversee the implementation of the administrator certification and approval programs for adult care home administrators and the N.C. Star Rated Certificate Program in accordance with applicable statutes (G.S. 90-288, G.S. 131D-10) and rules
• oversees the review and approval of administrator-in-training programs, and the registration and renewal of Multiunit Assisted Housing with Services (MAHS) facilities
• developing and implementing policies and procedures to carry out the programs
• ensuring applications, certificates and renewals are processed and issued timely, accurately, and in accordance with procedures and regulations
• maintaining Section databases
• gathering and analyzing data
• performing quality assurance and program evaluation
• generating mandated and ad hoc reports for Section management
• making compliance decisions and forwarding recommendations for adverse action to the Section Chief
• making recommendations and drafting policies and rules to improve program compliance
• responding to provider and public inquiries about the programs
• supervises two Administrative Specialist I positions

Benefits

• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• In addition, paid parental leave is available to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level