Papillion Landing Facility Attendant

City of Papillion, NE•Papillion, NE

56d•Onsite

About The Position

Promote positive interactions among members and guests as a Facility Attendant. Responsible for assisting with one of the following areas on Papillion Landing's campus: Child Watch - Provide careful supervision of the Community Center's younger members and guests while their guardian participates in various activities of the Community Center. Community Center: Ensure members and guests have a fun, safe and sanitary space to enjoy by assisting in various operational tasks programs, and event setup occurring within the Community Center. Field House - Provide excellent customer service for patrons utilizing the indoor fields by assisting in various operational tasks and sport programs. POSITION TITLE: Facility Attendant REPORTS TO: Assigned Facility Manager / Recreation Coordinator SUPERVISES: ---------- PURPOSE OF POSITION: Under immediate supervision, responsible for the daily maintenance and upkeep of assigned Recreation Facility. Assists in the supervision of recreational programs and activities, daily event operations, and ensures the efficient provision of services to the community for all functions held. An incumbent will be required to work varied hours during the week, including evenings, weekends, and some holidays.

Requirements

Ability to effectively present information and respond to questions from patrons.
Knowledge of rules and protocols of individual and team sports and safety guidelines related to assignment.
Good knowledge of customer service standards.
Ability to exercise initiative, good judgement, and work independently with a strong work ethic.
Ability to consistently project a positive, patient, caring and energetic demeanor.
Ability to deal with the public in a courteous and tactful manner.
Ability to understand and follow both oral and written instructions.
Ability to communicate effectively, verbally and in writing, in English.
Ability to establish and maintain effective working relationships with all patrons and customers.
Must be friendly, outgoing and able to positively represent the Recreation Department at public level.
Must be sixteen (16) years of age at the time of hire.
Must be able to obtain a CPR/AED/First Aid certification, within a time frame established by the employer.
Must maintain certification as required.

Responsibilities

Inspects and cleans facilities, eating areas, associated bathrooms, on a regular basis to maintain cleanliness and a hazard-free environment; performs various custodial duties such as sweeping, picking up trash, sanitizing, and vacuuming.
Performs general setup, cleanup, and maintenance to areas for events such as cleaning spills, removing trash, tidying up, replacing tables and chairs, opening and closing dividers, and returns equipment used for the event.
Responsible for ensuring the compliance of departmental policies regarding hygiene, health, safety, and sanitation procedures.
Correct potential health and safety concerns, or reports to supervisor.
Provides a safe and creative play atmosphere for children under the care of all Recreation facilities participating in recreational programs and activities. Reports any incidents of child abuse/neglect per guidelines.
Responsible for adhering to and enforcing rules and regulations to ensure a safe and enjoyable environment; refers individuals who fail to comply with regulations to the supervisor.
Attends staff meetings and participates in employee training sessions as required.
Establishes and maintains positive public relations with the public, recreation participants, and other employees. Refers citizen complaints to the supervisor for resolution.
Operates point-of-sale systems, which includes the recreational software used for membership, registrations and department programming; accepts cash and credit payments, makes accurate change, maintains cash drawers, and accurately reports sales if assigned to facilities with concession and/or admission sales.
Operates various equipment, appliances, and utensils; ensures that equipment and utensils are in proper working order.
If assigned to a facility with a concession stand, reports complaints, problems, and needs concerning equipment and food supplies to appropriate supervisor such as defective, damaged, or lost utensils, supplies and equipment, spoiled or unattractive food, and menu complaints.
Participates in citywide special events as needed.
Ability to maintain regular and dependable attendance on the job, including attendance and job performance for possibly prolonged periods of time when called out on short notice due to weather conditions, emergencies and similar situations of public necessity.