Facility Attendant, Campus Recreation

Wake Forest University•Winston-Salem, NC

About The Position

The Campus Recreation Facility Attendant serves as a primary point of contact for patrons at the Wake Forest Wellbeing Center and supports the daily operations of the facility. This role is responsible for monitoring facility access, overseeing activity within fitness and recreation spaces, maintaining equipment and shared spaces, and providing exceptional customer service to patrons. Facility Attendants help ensure a welcoming, inclusive, and safe environment while supporting the policies, programs, and services of Campus Recreation.

Requirements

Must hold a First Aid/CPR/AED certification or obtain certification within 30 days of hire
Work a minimum of 2 shifts per week (approximately 6 hours) and one weekend per month
Arrive to shifts at least 5 minutes early and in proper uniform
Communicate scheduling issues in a timely manner
Ability to work a flexible schedule based on facility needs, including academic breaks and summer periods

Responsibilities

Serve as a welcoming and inclusive first point of contact for patrons in the Wellbeing Center
Monitor and ensure that all patrons accessing the facility have valid identification and active membership
Oversee activity in the fitness and recreation spaces to ensure adherence to facility rules and policies
Promote a safe and welcoming environment for all users of the Wellbeing Center
Assist with risk management protocols during emergencies or incidents within the facility
Maintain the cleanliness, organization, and readiness of equipment and shared spaces throughout the facility
Inspect, clean, and organize recreation and fitness equipment and complete related logs as required
Monitor informal recreation equipment inventory and assist with equipment distribution and returns
Conduct regular sanitization and cleaning of shared spaces and commonly used equipment
Identify and report facility maintenance or safety concerns (e.g., damaged equipment, facility hazards)
Communicate questions, comments, concerns, and incidents that arise during shifts to supervisors
Maintain working knowledge of Campus Recreation programs, services, and events and promote them to patrons
Attend all required staff meetings and trainings
Perform additional duties as assigned