Facility Assistant - Patient Transport

St Lukes Hospital • Duluth, MN

39d • Onsite

About The Position

The Facility Assistant provides safe access assistance and escorts for patients, guests, and materials on St. Luke#s campus. Responsible for greeting visitors and providing information as needed at designated entrances to St. Luke#s campus. Responsible for assisting in the safe and efficient transportation of patients, guests, and materials. Monitors access for parking ramp vehicles and reports violations or suspicious activities to Security Officers.

Requirements

• High School graduate or equivalent.
• CPR certification within six (6) months of hire.
• Ability to communicate effectively, to work independently and to establish good customer relations and interpersonal skills.
• Ability to multi-task and do data-entry.
• Ability to initiate a helpful interaction with visitors entering the facility.
• Ability to work in changing environmental conditions, and recognize and respond to potential problems or conflicts.
• Ability to handle periods of varying workload; low work activity (e.g. very limited visitor activity) at times with intense visitor demands.
• Ability to understand and carry out oral and written instructions, and exercise sound judgment and common sense.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to speak simple sentences.
• Ability to add and subtract two-digit numbers and to multiply and divide with 10#s and 100#s.
• Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Ability to apply common sense understanding to carry out simple instructions.
• Ability to deal with standardized situations with only occasional variables.
• Prolonged, extensive or considerable standing/walking, pushing cart or wheelchair.
• Ability to read, write walk, talk, see, hear, push wheelchair, transfer patients and lift up to thirty-five (35) pounds.
• Stand - Continuously Over 2/3 (5.5 # 8 hours)
• Walk - Continuously Over 2/3 (5.5 # 8 hours)
• Sit - Frequently 1/3 to 2/3 (2.5 # 5.5 hours)
• Use hands to finger, handle, or feel - Continuously Over 2/3 (5.5 # 8 hours)
• Reach with hands and arms - Continuously Over 2/3 (5.5 # 8 hours)
• Stoop, Squat, Kneel, or Crouch - Frequently 1/3 to 2/3 (2.5 # 5.5 hours)
• Bending-repetitive forward - Frequently 1/3 to 2/3 (2.5 # 5.5 hours)
• Talk or hear - Continuously Over 2/3 (5.5 # 8 hours)
• Up to 10 pounds - Continuously Over 2/3 (5.5 # 8 hours)
• Up to 25 pounds - Frequently 1/3 to 2/3 (2.5 # 5.5 hours)
• Up to 35 pounds - Occasionally Under 1/3 (1-2.5 hours)

Nice To Haves

• One (1) or more years customer service experience.
• Previous patient escort or health care experience.
• CPR certification.

Responsibilities

• Provide safe access assistance and escorts for patients, guests, and materials
• Greet visitors and provide information as needed
• Assist in the safe and efficient transportation of patients, guests, and materials
• Monitor access for parking ramp vehicles and report violations or suspicious activities to Security Officers

What This Job Offers

• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees