Facility and Services Coordinator

Accenture•Austin, TX

13d•Onsite

About The Position

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 743,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com . The Facilities and Services Coordinator is responsible for managing all aspects of workplace maintenance and housekeeping to ensure a safe, efficient, and high-quality office environment.

Requirements

Minimum of 2 years of experience in facilities maintenance and/or workplace services

Nice To Haves

Demonstrated willingness to take initiative and step beyond core responsibilities to support broader Workplace operations.
Strong passion for delivering exceptional customer service and creating positive experiences.
Advanced critical thinking and problem-solving skills with a proactive, solution-oriented mindset.
Ability to take ownership of tasks and make sound, independent decisions without requiring client intervention.
Proven track record of working effectively both independently and collaboratively within diverse teams.
Exceptional communication skills across all levels—clear, concise, and professional in both written and verbal formats.
Excellent organizational skills with the ability to multitask, prioritize, and manage time effectively; highly responsive, flexible, and adaptable in dynamic environments.
Strong business partner mindset with the ability to build trust and influence across all levels of the organization.

Responsibilities

Facility Operations & Leadership Oversees day-to-day facility operations, ensuring compliance with policies, sustainability efforts, budgets, and service standards.
Provides leadership, employee supervision, and development for team members within scope of responsibility.
Service Delivery & Performance Plans and manage workplace services—including maintenance, housekeeping, mail, logistics, and asset management—while driving continuous improvement and customer satisfaction.
Conducts quality assurance checks and implement programs to enhance operational performance.
Vendor & Stakeholder Management Develops and manage contracts with external service providers and monitor performance against strategy and budget.
Leads and maintain strong relationships with internal leadership and stakeholders.
Strategic Planning & Compliance Supports long-term business planning and execution of Workplace Services strategy.
Ensures adherence to health, safety, and security standards, and maintain compliance with local legislation and company policies.
Administrative & Financial Oversight Manages invoices, reporting, and administrative tasks for the location.
Acts as primary point of contact for landlord, vendors, and Workplace Services tools/databases.