Facilities Technician - Courtyard by Marriott Holland

Suburban Inns•Holland, MI

About The Position

Join the Inn Crowd to be a part of our award-winning family! Our team is dedicated to helping each other succeed and achieve our goals! Guest Service Representative: Pay negotiable based on experience Flexible availability - must have weekend availability FULL-TIME Can be used as a paid internship Responsible for maintaining property grounds, public areas, and the hotel guest rooms, while following Suburban Inns’ Core Values and brand standards, as well as going above and beyond to ensure that guests are 100% satisfied. Our Benefit Package includes: Employee and Friends & Family hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules Holiday Pay 8 hours of paid volunteer time per year Floating holiday Advancement and professional growth opportunities Monetary recognition program Monetary referral program 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

Requirements

Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Good communication skills
Formal Education and Job-Related Experience: Minimum of one-year job-related experience required.
License, Training, and/or Certification Required: Hazcom Training, Lock-Out/Tag-Out (may be completed upon hire), excellent driving record required

Responsibilities

Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
Perform property walk-arounds as needed throughout the shift, and address all issues encountered. All trash, used towels, etc. must be picked up. Keep eyes open for any and all safety and security issues. Report any problems that need to be corrected to the appropriate department or General Manager
Establish a list of parts suppliers and order items needed for maintenance, completion of work orders, and general department supplies while staying within company budget, and preventing unnecessary downtime of equipment or loss of revenue. Seek approval from the General Manager on any big-ticket items needed
Use Quore to record maintenance issues, with up-to-date documentation on what has to be done, as well as what has been done to correct the issues. Complete all work orders and tasks submitted through Quore
Oversee daily water checks on swimming pool/spa and filtering system for positive health protection, as well as clean pool/spa area
Control the security of the property by maintaining master keys, and making sure all equipment is functioning properly (i.e. security cameras, door locks, etc.)
Maintain copies of items that need to be on file at all times, such as county and state mandated pool and spa records, boiler records and certificates, elevator certificates, etc.
Assist in checking fire protection systems for proper operation and training personnel in their use
Perform painting/touch up painting
Patch and/or repair damaged drywall
Complete minor electrical replacement and repair, some wiring may be involved
Replace and repair plumbing
Assist with lawn mowing, snow removal, grounds cleanliness, etc.
Fix/troubleshoot kitchen equipment, laundry equipment, boiler, and HVAC system according to experience
Respond to guest complaints or issues in a timely manner, and according to Suburban Inns’ and brand standards
Assist with the property (hotel and restaurant) on-going preventative maintenance program
Maintain open lines of communication between all departments within the hotel
Drive company vehicles and/or operate heavy machinery such as lawn care and snow removal equipment
Follow all Suburban Inns Processes
Exhibit regular and recurrent attendance records
Other duties as requested by management

Benefits

Employee and Friends & Family hotel and restaurant discounts
Earned Paid Time Off for ALL Team Members
Insurance (health, vision, dental, life) for full time Team Members
Flexible schedules
Holiday Pay
8 hours of paid volunteer time per year
Floating holiday
Advancement and professional growth opportunities
Monetary recognition program
Monetary referral program
100% paid maternity/paternity or adoption leave for those who qualify for FMLA
Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)