Planet Fitness-posted about 12 hours ago
$21 - $25/Yr
Full-time • Entry Level
Andover, MA
1,001-5,000 employees

The Facilities Technician performs day-to-day service and maintenance on cardio and strength equipment. The Facilities Technician performs other duties as assigned, including but not limited to, general maintenance repairs within the physical plant of each assigned Club location, to deliver exceptional member experience.

  • Successfully repairs out-of-order equipment as requested by clubs and receives sign-off of successful completion by the club staff.
  • Communicates with the Facilities Manager daily on progress and obstacles at assigned clubs.
  • Consistently achieves at-standard results on the KPI scorecard.
  • Responsible for all aspects of the helpdesk ticketing system for assigned clubs.
  • Completes thorough club walk-through at each location visited for preventative maintenance (i.e., gym floor, storage, backroom, exterior etc.) and adequate cleaning supplies and equipment.
  • Maintains and updates work schedules using Microsoft Outlook.
  • Assists with construction and presales as needed.
  • Assists with re-equips extractions and installations.
  • Maintains company vehicle inventory and cleanliness.
  • Accurately documents any work done on warranted equipment.
  • Achieves a minimum of 10% of allotted time to be targeted towards equipment warranty work.
  • Assists other Facilities team members as needed.
  • Mechanical and electrical service background, highly desired
  • Must have a “clean” driving record and valid driver’s license
  • Possess basic computer skills, including knowledge in Microsoft Word, Excel, and Outlook
  • Dependable, responsible and takes initiative
  • Works well independently and on a team
  • Strong customer service skills and a highly effective communicator
  • Experience working in a fitness club, preferred
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