hims & hers-posted 3 months ago
Full-time • Mid Level
Remote • Gilbert, AZ
Health and Personal Care Retailers

This role reports to the Principal Program Manager, Compounding Lab Equipment & Reliability Maintenance. The Facilities Technician II, Compounding provides mid-level support to the Operations Engineering & Maintenance Department by applying predictive and preventive maintenance procedures for all Lab equipment in Pharmacy. This position analyzes, troubleshoots, and communicates maintenance problems/concerns in the following areas: electrical, mechanical, plumbing, air compression, and HVAC relating to the equipment in the labs. The Facilities Technician II, Compounding works with general supervision and will interact with a supervisor several times per week, perhaps daily, to receive guidance and feedback. Many non-routine activities will require a supervisor's advance approval.

  • Provide predictive/preventive maintenance on all Lab Equipment-Tablet presses, Blenders, Mills, Hoods, Tablet coaters, Air compressors, electrical controls, etc.
  • Document maintenance technical and other data on predictive/preventive maintenance charts, as required.
  • Conduct repair/troubleshoot duties throughout the pharmacy as required.
  • Diagnose and repair all equipment in the labs, including electrical, mechanical, plumbing, air compressors and HVAC repairs.
  • Identify facilities issues and develop an ongoing strategy to chart trends and take appropriate remedial action from a predictive maintenance approach.
  • Communicate to management all issues that could result in safety risks or those that might cause loss to Hims or its associates.
  • Work as directed in all areas of the Pharmacy to maintain safety and health standards for the facility.
  • Perform calibration and testing procedures on equipment to ensure accurate operation and compliance with quality standards.
  • Conduct regular checks and measurements to verify equipment performance, including temperature, pressure, speed, and other relevant parameters.
  • Maintain calibration records and documentation in compliance with regulatory requirements.
  • Ensure that all equipment meets regulatory and quality standards and take corrective actions to address any non-compliance issues.
  • Collaborate with quality assurance and regulatory affairs teams to implement and maintain proper documentation, including equipment logs, maintenance records, and validation reports.
  • Respond promptly to equipment breakdowns, emergencies, and production interruptions to minimize downtime.
  • Work closely with production personnel to coordinate repairs and minimize disruptions to the manufacturing process.
  • Identify opportunities for process optimization, efficiency improvements, and cost savings related to equipment maintenance and operation.
  • Participate in cross-functional teams to implement improvement projects and contribute to the continuous improvement culture within the organization.
  • Stay updated with industry trends, technological advancements, and best practices related to pharmaceutical equipment maintenance.
  • Must be at least 18 years of age and present state-required proof of age documents.
  • High school diploma or equivalent GED required.
  • Must be able to safely lift and carry items weighing up to 50 pounds.
  • Use of business computer systems and applications-specifically, Microsoft Word, Excel, and Project Management.
  • Ability to troubleshoot problems with machinery without supervision or direction.
  • Ability to document predictive/preventive maintenance charts, technical data and other data; interpret data and provide relevant input for process improvement.
  • Ability to communicate effectively with others using spoken and written English (Bilingual in Spanish preferred).
  • Must be able to bend, stoop, reach overhead with arms and hands and climb ladders; must be able to climb stairs up to three flights and not be afraid of heights utilizing scissor or bucket lifts.
  • Ability to work cooperatively and collaboratively with others.
  • Possess the learning capacity to receive and apply cross-functional training.
  • Ability to comprehend and adhere to all Hims Inc. policies and procedures.
  • 3+ years of industry experience in maintenance or engineering in a related field.
  • Demonstrated ability to troubleshoot, maintain, and operate advance technical equipment in a related industry.
  • Have knowledge of and experience with PLC systems.
  • Have knowledge of and experience with CMMS systems.
  • Formal training or certification through an accredited institution in at least one of the following areas: electrical, mechanical, plumbing, air compression, PLC system or HVAC trades.
  • 5+ years previous maintenance experience in a pharmaceutical manufacturing facility or pharmacy with lab equipment mentioned above.
  • 5+ years of electrical knowledge and electronic principles.
  • Advanced degree/training in engineering, maintenance, or other related field.
  • Advanced formal training in lean or six sigma.
  • Competitive salary & comprehensive health benefits including medical, dental & vision.
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