Facilities Systems Support Tech / Sunday-Wednesday 6:00AM-4:30PM

REI•Goodyear, AZ

6d•$26 - $31

About The Position

REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a DC System Support Technician I to help us create better outdoor experiences by completing Distribution Center technical equipment updates, repairs , and maintenance in a way that supports the Company ' s business initiatives and objectives . Troubleshoots, diagnoses, performs , and documents preventative maintenance, repairs , and modifications. Maintains and contributes to asset management, inventory of equipment parts , and 3rd party service agreements related to such equipment. This job also provides backup and support for other Facilities Maintenance functions. Models and acts by REI ' s guiding values and mission. Ready to discover better with us?

Requirements

Understanding Client Hardware and Software, Wireless Technology and mobile devices, Network and Server troubleshooting and maintenance.
Ability to operate a personal computer using MS Office, such as Outlook, Word, Excel, Access, and PowerPoint.

Nice To Haves

Experience managing parts inventory preferred.

Responsibilities

Perform preventative maintenance and repair of DC equipment , including but not limited to Handheld and Wearable RF devices, radios, scales, Push to Light System s , printers, Workstations , and Cubiscan Machines
Develops and maintains service records, including scheduled and actual maintenance; documents repair and RMA date, required repairs, parts , inventory sourcing , and cost in the applicable systems.
Coordinates with DC Supervisors, Supply Chain Analysts, Vendors , and others (as needed) to schedule repair and maintenance services.
Maintains appropriate inventory and supplies; assists in purchasing; orders, stocks, and documents inventory in the applicable systems.
Serves as primary IT Support for the Distribution Center team.
Backup to Facilities Coordinator regarding PLC and conveyor system support
Acts as a resource, assists , and i s a backup to the Facilities team during projects and other situations as needed.
Maintain Server Room and Communications Room. Ensures all associated servers, support equipment, and storage are proactively maintained to optimize the Distribution Centers' performance .
Builds relationships with the IT Infrastructure and Logistics Technology Services teams to maintain the best service within the DC.
Maintains ongoing relationships and serves as a member on various committees to represent departmental and overall company interests; communicates company needs and expectations internally or externally; provides review, input , and recommendations as appropriate .
Additional duties as assigned.