Facilities Support Specialist

JLL • Chantilly, VA

112d • Onsite

About The Position

We are seeking a Mail Courier who serves as courier manager, record keeper, and customer service specialist. This role involves training across all Office operations, supporting core operational duties, and handling time-sensitive document delivery using specialized scanners. You will manage pickup and delivery of confidential packages throughout the Bay Area, maintain accurate records, and support cross-functional projects while demonstrating creative problem-solving skills and attention to detail.

Requirements

• 1-3 years relevant experience
• Experience in a mail room environment
• Experience with administrative support
• Ability to ensure confidentiality when handling sensitive company, legal, and employee information
• Punctuality and ability to consistently meet delivery deadlines
• Data entry skills for logging and tracking mail and packages
• Excellent communication skills and customer service orientation
• High attention to detail and ability to work quickly and efficiently throughout entire shift

Nice To Haves

• Experience with delivery tracking software or route optimization tools
• Basic knowledge of shipping and receiving processes
• Previous courier, mailroom, or logistics experience
• Familiarity with postage machines and postal equipment
• Experience with inventory management and record keeping
• Experience supporting office operations or administrative functions

Responsibilities

• Load, unload, pickup and deliver important/confidential packages between Bay Area Square offices and individual employee addresses
• Assist mailroom with basic shipping and receiving processes and manage P.O. box operations
• Utilize delivery tracking software (OnFleet) for route optimization and maintain accurate transportation and tracking logs
• Complete mail tracking by recording accountable mail pieces and managing chain of custody documentation
• Replenish postage meters, maintain postal equipment, and update campus mail-route maps
• Move and set up materials, equipment, and furniture as needed for office operations
• Support cross-functional projects, events, work order tickets, and collaborate with various teams

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays

What This Job Offers

• Job Type: Full-time
• Industry: Real Estate