Facilities Supervisor

SAFE Credit Union•Folsom, CA

1d•$80,000 - $95,000

About The Position

Supervises two FMS staff members, including Facilities/Mailroom/Administrative roles as assigned, to support the goals and objectives of the Facilities Maintenance & Security (FMS) department. Assists in implementing and monitoring departmental practices to ensure SAFE facilities are well-maintained and securely operated, including coordination of vendors, purchasing support, equipment maintenance, inventory control, corporate mailroom functions, work order ticketing, and general facility operations. Ensures daily assigned tickets are appropriately prioritized, assigned, and completed. Coordinates small facility projects and assists the VP, Facilities & Physical Security with space planning, property operations, budgeting support, life safety and security tasks, and contract administration support. Carries out supervisory responsibilities in accordance with SAFE policies and applicable laws. Responsibilities include assisting with interviewing and training employees; planning and assigning daily work; providing coaching; addressing concerns; and contributing to performance evaluations.

Requirements

High school diploma or GED required. Coursework or certifications in facilities management preferred.
Three to five years of experience working in a facilities support role, with supervisory or lead experience preferred.
Basic knowledge of building operations, maintenance practices, and property operations.
Familiarity with contract coordination, vendor management, and work order systems.
Experience supporting secure or sensitive environments preferred.
Ability to read and interpret basic construction or furniture drawings.
Demonstrated organizational and planning skills.
Strong interpersonal and communication abilities.
Good business judgment and ability to take initiative.
Ability to communicate clearly and confidently, both verbally and in writing.
Thorough, resourceful, and solutions‑oriented work style.
Ability to coach, guide, and coordinate the work of others.
Familiarity with building and equipment maintenance tasks.
Proficiency with PCs and Microsoft Office; experience in facility ticketing systems preferred.
Excellent communication skills (verbal, written, listening, empathy).
Strong ability to build relationships with leaders, business partners, and stakeholders.
Ability to interpret instructions furnished in various forms.
Ability to solve practical problems with limited standardization.
Regularly required to sit, talk/hear, and use hands to handle objects.
Occasionally required to stand, walk, reach, kneel, crouch, or crawl.
Must occasionally lift/move up to 10 pounds.
Vision requirements include close vision.
Work environment noise level is usually moderate.

Nice To Haves

Understanding of commercial furniture systems (preferred).

Responsibilities

Support management of SAFE’s real properties and associated assets, including communication with landlords, tenants, and branch occupants to ensure properties are well-maintained and operating safely.
Assist with space planning, furniture coordination, and equipment purchasing/disposition under the direction of the VP, Facilities & Physical Security.
Provide budget support, including tracking GL accounts, monitoring expenses, and assisting with variance explanations.
Coordinate facility-related vendors, including scheduling, access, and monitoring vendor performance; escalate concerns as needed.
Serve as liaison with public utility, environmental, and energy agencies on routine matters.
Supervise and oversee work order ticket requests, assigning workload to two direct reports; follow up on open tickets; run basic service reports; recommend process improvements.
Support administration of FMS-related contracts, including gathering specifications, documentation, and coordinating contract-related activities.
Ensure corporate mailroom operations function efficiently and meet service levels.
Support SAFE’s fire life safety and physical security requirements, including inspections and basic compliance tasks.
Assist in developing and updating FMS procedures as needed.
Assist VP, Facilities & Physical Security with invoice review, basic issue resolution, and vendor communication.
Assist with departmental software and hardware needs, including purchasing and implementation coordination.
Complete other duties as assigned.

Benefits

full medical, vision, dental, 401k matching, HSA, and FSA
Professional Development Opportunities: Offering training programs, workshops, and mentorship.
Recognition and Appreciation: Regularly acknowledging employee achievements and contributions.
Flexible Work Arrangements: Providing options for remote work and flexible scheduling.
Positive Company Culture: Fostering an inclusive, collaborative, and supportive work environment.
Career Growth: Clear paths for career advancement and internal promotions.
Work-Life Balance: Encouraging a healthy balance between professional and personal life.
Employee Empowerment: Allowing employees to make decisions and have autonomy in their roles.
Space of Belonging: ERGs, YOUnity Council and a focus around diversity, equity inclusion and belonging.
Wellness Programs: Promoting physical and mental health through wellness initiatives and resources.
Strong Leadership: Having leaders who inspire, support, and guide their teams effectively.
Sense of Purpose: Creating a sense of mission and aligning company goals with employees' personal values.