Maintenance- Facilities Supervisor

DoubleTree•South Bend, IN

4d•Onsite

About The Position

DoubleTree by Hilton Downtown South Bend is seeking a Facilities Supervisor to lead our Public Areas and Facilities team. This position plays a key role in ensuring that our hotel’s lobby, restaurants, guest common areas, pool, fitness center, and employee spaces remain clean, safe, and welcoming for guests and team members. If you have experience in hotel maintenance, custodial leadership, or facilities operations and enjoy working in a fast-paced hospitality environment, we would love to meet you. As the Facilities Supervisor, you will oversee the cleanliness and upkeep of all public spaces while leading the Facilities and Public Area Attendant team.

Requirements

2–4 years of experience in hotel facilities, custodial operations, or building maintenance
Ability to lift up to 100 lbs occasionally
Standing, walking, bending, and climbing ladders throughout the shift
Ability to operate commercial cleaning equipment safely
Early mornings
Evenings
Weekends
Holidays

Nice To Haves

Supervisory experience preferred
Knowledge of hotel brand cleanliness standards (Hilton or Marriott preferred)
Pool operations experience or Certified Pool Operator (CPO) certification preferred (or ability to obtain within 30 days)

Responsibilities

Supervise, schedule, and train Public Area and Facilities Attendants
Inspect hotel public spaces to ensure Hilton brand cleanliness and presentation standards are met
Coordinate daily with Housekeeping, Engineering, Front Desk, and Food & Beverage teams
Maintain public spaces including: Lobby and Atrium Corridors and hotel entrances Restaurants, lounges, and Starbucks seating areas Fitness center and equipment Pool deck and pool area restrooms Public and employee restrooms Employee hallways and back-of-house areas Parking garage and exterior entrances
Oversee deep cleaning programs including: Carpet extraction Floor care and polishing Pressure washing High dusting and seasonal projects
Monitor cleaning supplies and equipment inventory
Ensure team follows all OSHA safety standards and chemical handling procedures
Address guest service concerns related to cleanliness and facility presentation
Maintain inspection logs, safety documentation, and cleaning reports