Facilities Standards & Strategy, Program Manager

OpenAI • San Francisco, CA

1d • Onsite

About The Position

We are seeking a highly experienced facilities professional to support parts of our expanding real estate portfolio across the globe. This is an extremely dynamic role that balances time between large scale collaborative projects and focus work around facilities standards and safeguards. This role reports to the AMERs Workplace Leader within the Workplace Operations org and involves close collaboration across various REW pillars and other cross-functional partners including Design & Construction, Leasing, Global Food Programs, Corporate Security, IT, and other external partners.
This position is based in San Francisco, CA, with the requirement of being in the office 5 days per week. Relocation assistance is available for new hires.

Requirements

• 10+ years of experience in facilities engineering, building systems design, or technical operations within high-growth, global organizations.
• Deep knowledge of mechanical, electrical, and plumbing systems, with hands-on experience troubleshooting complex issues.
• Experience with BAS/BMS platforms, energy management systems, and commissioning processes.
• Familiarity with global building codes, health & safety standards, and landlord/tenant relationships.
• Strong analytical, diagnostic, and project management skills.
• Ability to communicate complex technical concepts clearly to non-technical audiences.
• Comfortable operating as an independent contributor and trusted advisor rather than a people manager.

Nice To Haves

• Professional Engineering (PE) license, CFM, or equivalent technical certification preferred.

Responsibilities

• Develop, align, and maintain technical facilities standards globally, defining how OpenAI designs, operates, and maintains its buildings in a way that ensures safety, reliability, scalability, and consistency across regions while respecting local requirements.
• Build and manage a high-quality vendor bench for facilities operations, including selecting, onboarding, and partnering with specialized service providers to support maintenance, emergency response, and ongoing operational excellence.
• Serve as the primary point of contact for senior leadership during critical or crisis situations, providing rapid technical assessment, clear communication, and confident recommendations to stabilize operations and minimize business impact.
• Advise construction project managers and architects on MEP systems during design and build phases, ensuring building systems are fit for purpose, operationally sustainable, and aligned with long-term facilities standards.
• Strengthen facilities data and analytics through technical rigor and standardization, ensuring that building system data, asset information, and performance metrics are accurate, comparable, and useful for planning, risk management, and optimization.
• Act as a trusted Source of Truth for facilities standards and technical guidance, supporting Workplace, Design & Construction, and cross-functional partners with clear direction, expert judgment, and escalation paths.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees