Facilities & Security Manager

O. C. Credit Union • Santa Ana, CA

6d • Hybrid

About The Position

Under minimal direction, the Facilities & Security Manager oversees the maintenance, security, and operational readiness of Orange County’s Federal Credit Union’s facilities portfolio. The role ensures a safe, functional, compliant, and member-ready environment across all sites, enabling associates to provide excellent service to Members.

This leader manages a team of Facilities Coordinators and Facilities Associates, oversees vendor relationships, ensures building systems operate reliably, and maintains physical security standards consistent with credit union regulatory and safety requirements. The Manager also partners closely with Real Estate, Information Security, Business Continuity, PMO, and branch leadership to support lease administration, new site construction, branch remodels, relocations, and strategic growth initiatives.

Requirements

• College degree in facility management or related field, industry certifications, or equivalent work experience
• Five to eight years of relevant work experience, preferably in purchasing or logistics management, facilities management, and physical security ideally in a financial institution.
• Knowledge of HVAC, Electrical, Plumbing, and Building Systems.
• Knowledge of physical security systems (alarms, access control, surveillance, badge systems).
• Understanding of California building codes, ADA requirements, and basic permitting.
• Must possess the ability to exercise self-awareness, self-regulation, motivation and inspiration, empathy, and be service-oriented, utilizing influence in a positive manner.
• Knowledge of software that is used to create and maintain reports, logs, space & asset planning, and web research.
• Effective communication skills both verbally and in writing and excellent telephone manner.
• Ability to interface with others in a positive and professional manner.
• Demonstrates ability to work independently and be self-directed when necessary as well as the ability to work and accomplish goals in a team environment.
• This role requires California residency and living within a 50-mile commute of our headquarters in Santa Ana.

Responsibilities

• Manages the maintenance, repair, and ongoing operations of the owned headquarters and all leased branch locations.
• Conducts routine facility inspections; identifies and resolves issues proactively.
• Overseas preventative maintenance programs for HVAC, electrical, plumbing, roofing, elevators, lighting, alarms, security cameras and other building systems.
• Provides leadership and direction to the staff in the day-to-day operations of the department to ensure goals and objectives are met.
• Evaluates proposals and bids for various design and contract and service vendors in accordance with Credit Union policies, verifying their qualifications, capabilities, and reputation.
• Responsible for the source selection, bidding, follow-up, receiving, inspection, analysis, disbursement, and inventory control of all operations conducted as they relate to purchasing, receiving, warehousing, and distributing products and services for the credit union.
• Oversee all physical security systems including alarms, access control, badge systems, surveillance cameras, intrusion detection, and branch security protocols.
• Assists in the maintenance of enterprise-wide security system that partners with outside vendors and internal IT teams to meet organization, law enforcement, and Associate requirements.
• Coordinates with Information Security and Fraud teams on incident response, camera footage retrieval, and physical access reviews.
• Assists in the development of the annual budget and strategic plan.
• Assists in the development of the multi-year facility lifecycle plans, identifying major system replacements and long-term facility needs.
• Monitors all lease renewals, expirations, critical dates, and notice timelines.
• Assists with lease negotiations, landlord coordination, site evaluations, and tenant improvement projects.
• Ensures facilities’ Associates are adequately trained to perform their responsibilities and adhere to facilities and building services policies and procedures.
• Selects, hires, develops, motivates and coaches associates to achieve credit union and Department goals and objectives; includes cross training of associates.
• Evaluates work performance of associates through timely and regularly scheduled reviews; recommends promotions, salary adjustments and conducts corrective actions, including terminations, as needed; and effectively handles other associate related issues.
• Develops and maintains Associate safety programs including ergonomic evaluations and employee safety committees.
• Participate in Disaster Recovery planning. Oversee the management of emergency supplies, and CPR training coordination.
• Keeps the AVP Facilities and Security informed of facility activities and brings solutions to significant problems.
• In lieu of the AVP Facilities and Security, participates in functional committees, including the Security Committee.

Benefits

• Anthem HMO/PPO, Delta Dental, Unum options - from day one
• Life insurance at no cost to employees.
• 401(k) – We match up to 6% of the employee’s contribution (dollar for dollar)
• Vacation hours – 18 days per year and rolls over year to year, and increases with tenure
• Sick hours – 7 days per year and paid holidays
• Annual performance merit increases
• Professional and personal development programs, including educational grants up to $1k per year, and step progression opportunities
• Annual discretionary bonus
• Professional, friendly work environment focused on achieving goals, recognizing successes, and excelling at member service.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees