Facilities Quality Standards Manager

Aramark•Charlotte, NC

About The Position

The Operations/Quality Standards Manager will help leadership plan, administer and direct all activities related to POM and be in compliant with the standards established by Aramark and the client. Establishes and maintains effective working relationships with other departments to provide a unified approach to POM management. The Operations/Quality Standards Manager will support the development & growth of hourly associates. Will also focus on meeting and exceeding operating goals, client objectives and customer needs, and delivering the services Aramark is contracted to provide. Leadership Expectations: • Demonstrates visionary leadership, balanced judgment and disciplined execution• Process-focused and decisive to ensure effective execution of all department strategies/initiatives in order to help meet company & client needs with a high standard of excellence, urgency & predictability• Relentless commitment to safety excellence, demonstrates behaviors that drive a Safety FIRST core value, fosters a culture where every team member is empowered & supported to achieve a work environment without exposures and incidents - where No One Gets Hurt• Creates a great employee work environment & inspires teamwork and partnership at all levels - internally and externally• Is a visible servant leader, leading from the heart to serve, encourage, support and lift others up, while role modeling the Aramark Mission - deliver experiences that enrich & nourish lives• Intense focus on our Values - Sell & Serve with Passion; Front Line First; Set Goals. Act. Win.; Integrity and Respect Always

Requirements

Bachelor Degree from an accredited university/college
Minimum of 2-3 years of experience in POM management required
Working knowledge of facility related equipment such as boilers, chillers, generators, HVAC/Rrequired
Proficient in the use and functionality of CMMS Systems
Minimum of 2 years prior experience in mentoring and developing hourly associates is required
High degree of integrity and business maturity
Demonstrated time management skills resulting in prioritizing time and resources accordingly
Ideal candidates will possess a high energy level that is communicated to the hourly team theywill help lead
Demonstrate proven success in interfacing with a variety of organizational functions andconsiderable negotiation skills are also needed to drive results
The ability to manage in a diverse environment with focus on client and customer services is akey success measure
Strong interpersonal, analytical and communication (written and verbal) skills are essential forsuccess in this role
Candidates must possess a demonstrated attention to detail and ability to lead directly andthrough influence

Nice To Haves

Facilities Management Certification such as Certified Plant Maintenance Manager (CPMM) orequivalent is strongly preferred
Previous P&L experience is preferred

Responsibilities

Will manage hourly associates within a POM department
Will assist with managing labor costs, supply costs and inventories
Maintain and use capital equipment efficiently
Ensures compliance with all contract obligations
Supports the effective implementation of the comprehensive Safety Plan, helps with driving full compliance of all safety rules, guidelines and protocols
May conduct operational audits and helping to ensure a high level of execution and compliance
Drive operational efficiencies, labor/scheduling productivity
Drive a positive work environment and utilize effective communication skills at all levels of theorganization
May be responsible for the training, development and performance management of hourlyassociates
Will support compliance with Aramark Facilities Services and regulatory agency standards andprograms and translating corporate strategy into front line operational tactics and will ensurecompliance with all OSHA regulations and other, local, state, and federal government regulations
May lead the development of the hourly team ensuring high performance, optimal staffing andemployee engagement
Establishes and maintains effective communications and business relationships
Will use Mecklenburg County CMMS ARCHIBUS modules to properly support the operations and assets management and updates
Will need to conduct Life Safety Inspections of portfolio assets FACP, Fire Sprinkler, Backflow and Elevators