Facilities Project Manager, MML Hospitality

MML Hospitality•Austin, TX

just now

About The Position

At McGuire Moorman Lambert Hospitality (MML), we are devoted to creating some of the world’s most memorable hospitality experiences, where exceptional cuisine, inspired design, impeccable service, and authentic storytelling come together in harmony. Founded by Larry McGuire, Tom Moorman, and Liz Lambert, MML is recognized for its refined, character-driven approach to restaurants and hotels, each concept deeply rooted in creativity, quality, and a true sense of place. With a growing portfolio of celebrated properties across Austin, Aspen, Malibu, New York, and beyond, MML continues to expand into new markets and iconic destinations. MML Hospitality is seeking a Facilities Project Manager (FPM) to serve as the operational command center for Repair & Maintenance (RM) across our portfolio. This role is highly systems-driven and responsible for creating structure, visibility, and accountability within facilities operations. The FPM owns the workflows, documentation, and tracking tools that support day-to-day facilities activity across locations. In addition, this role serves as the primary Facilities point of contact during Development ? Operations turnover, ensuring clean handoff of building systems, documentation, and open items. This is a highly operational role focused on clarity, process consistency, and disciplined follow-through.

Requirements

5+ years of experience in facilities management, construction project management, property operations, or similar
Strong understanding of building systems, warranties, and maintenance workflows
Proven ability to run systems and processes — not just individual projects
Highly organized and detail-oriented, with the ability to manage high-volume issue flow
Clear communicator who can enforce structure without creating friction
Comfortable operating across multiple locations and stakeholders

Nice To Haves

Hospitality, restaurant, or multi-site operations experience
Experience supporting new openings or capital project turnover
Familiarity with facilities management software systems
Experience building process infrastructure from the ground up

Responsibilities

Act as the central intake and routing hub for all RM-related issues across the portfolio
Manage facilities communication channels (Slack, intake forms, trackers, dashboards)
Triage incoming issues and route to the appropriate RM resource, vendor, or warranty path
Set priorities and maintain workload visibility for the RM team
Track issues from intake through resolution and close-out
Reduce noise, duplication, and misrouted requests by enforcing clear workflows
Establish and maintain standardized RM systems across all properties, including:
Issue intake
Tracking and reporting
Documentation and close-out procedures
Maintain master RM logs and ensure data accuracy and reliability
Ensure consistency in how facilities issues are logged, communicated, and resolved
Identify recurring failures, inefficiencies, or process gaps and escalate appropriately
Support implementation and adoption of facilities management software as the portfolio grows
Maintain warranty documentation, service agreements, and maintenance contracts
Track warranty periods and ensure issues are addressed before expiration
Manage preventive maintenance schedules and recurring service timelines
Coordinate with vendors, GCs, and subcontractors for warranty and contract work
Ensure documentation is organized, accessible, and operationally useful
Serve as the Facilities lead during project turnover from Development to Operations
Ensure turnover packages are complete and actionable, including:
O&M manuals
As-builts
Equipment and asset lists
Vendor and service contacts
Warranty schedules
Log and track known issues at turnover to ensure accountability
Coordinate walkthroughs, trainings, and knowledge transfer with Ops and RM teams
Provide continuity support during post-open stabilization
Coordinate RM-related vendors and service providers
Schedule service calls and manage site access
Confirm scope alignment and expectations with trades
Support onboarding and documentation of new vendors