Facilities Program Manager

Kyndryl•New York, NY

5d•$96,480 - $183,240•Remote

About The Position

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role We are seeking an emerging leader that is highly adaptable and collaborative to join our global facilities management team. This person will lead various ad-hoc projects and programs that support global facilities management teams. These projects will be cross-functional across global business processes with a focus on operational improvement, program development, and stakeholder engagement. The projects this role will be responsible for will result in programmatic improvements to how global facilities teams operate. The successful candidate will be results oriented, comfortable navigating ambiguity, able to balance multiple priorities, have a continuous learning approach and comfortable working across diverse business and cultural contexts. The candidate will demonstrate specific experience leading cross-functional facilities, security and/or operations projects that delivered functional improvements. Additionally, this role will be responsible for leading capital expense planning, tracking, and accountability in alignment with a documented capital expense process across global facilities management operations. This is a work from home role with some travel as needed Why Kyndryl: We’re a purpose-driven company committed to innovation and empowering our people. Here, your work contributes to meaningful outcomes for clients and communities. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. Who You Are You’re good at what you do and possess the required experience to provide it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in your work. And finally, you’re open and borderless – naturally inclusive in how you work with others. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Requirements

5+ years of experience in facilities operations, project management, or business operations.
Experience with capital expense planning, financial tracking and governance.
Excellent stakeholder management and interpersonal skills.
Proficiency with project management concepts with exceptional organizational and time management skills.
Bachelor’s degree in facilities management, business, operations, or related field
Familiarity with facilities management platforms such as IWMS or CMMS

Nice To Haves

Experience working in a global facilities environment with diverse service delivery models.
Certification from a recognized facilities management organization (e.g., IFMA , BOMA , CoreNet ).
Master’s degree in a relevant field is a plus.
Strong analytical thinking and data-driven decision-making skills.

Responsibilities

Lead and manage non-technical projects from initiation through completion, ensuring alignment with business goals and timelines.
Drive process improvement initiatives with the goal of improving the end-user experience, enhancing operational efficiency and improving service delivery across a global facilities management organization.
Oversee, administer and evolve global facilities programs
Lead capital expense (CapEx) planning, tracking, and governance in alignment with a documented CapEx process across global facilities management operations.
Collaborate with cross-functional teams including Security, Real Estate, HR, Finance, IT, and external partners.
Develop and maintain detailed project plans, timelines, and documentation.
Facilitate effective communication and alignment among global stakeholders.
Identify risks and develop mitigation strategies to ensure project success.
Monitor and report on project performance to leadership.
Develop and administer change management plans specific to the project

Benefits

This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans.
You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.

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