Facilities Operations Manager

UL Standards & Engagement • Webster, TX

2d • $67,319 - $92,564 • Onsite

About The Position

The Facilities Operations Manager provides general operations support and logistics strategy for the UL Research Institutes, (ULRI) Electrochemical Safety Research Institute (ESRI) Webster facility, maintaining a world-class facility in which our team can perform groundbreaking safety science. The Facilities Operations Manager supports internal facilities requests, ensures appropriate vendor support for space and planning activities, maintains facility mechanical systems, and engages with the landlord on site-related items. Duties include managing and tracking projects, commissioning and maintaining equipment, and ensuring safety standards are maintained in accordance with the organization’s HSE programs to ensure ULRI–ESRI Webster and ESRI Houston operate smoothly.

Requirements

• Excellent project management and facility operations experience.
• Ability to problem-solve and troubleshoot issues to respond quickly and appropriately to customer needs.
• Demonstrated ability to multitask successfully.
• Demonstrated ability to work effectively with a diverse team and all levels of management.
• Applies varied and moderately complex administrative procedures, methods, and techniques to support business functions and processes.
• Mechanically competent to operate and troubleshoot building mechanical equipment.
• Bachelor’s degree or equivalent combination of education and experience.
• Minimum 10 years of office or facilities management experience with at least 5 years at a facility utilizing specialty building mechanicals such as vacuum systems, air filtration, chemical safety monitoring, and specialty gas systems.

Responsibilities

• Support the delivery and execution of functions related to on-site office and lab maintenance and logistics. This includes HVAC, water, vacuum, air filtration, specialty chemical, and chemical safety monitoring systems.
• Coordinate and develop internal and vendor relationships by handling inquiries, opening new projects, and supporting smooth communication between vendors and ULRI ESRI. Gather information, identify resources to support the work, and track commitments and completion timelines.
• Organize office operations and procedures, coordinate logistics, and guide the process for facilities operations. May schedule and plan meetings, maintain calendars, and secure arrangements.
• Work in partnership with building management to orchestrate on-site deliveries and logistics. Prioritize organizational needs, identify any special requirements, and gather the necessary information.
• Organize vendor information and maintain it in the vendor database using the Customer Relationship Management (CRM) system.
• Implement the site-level requirements of the enterprise-wide business continuity plan to mitigate operational risks.
• Provide support for non-technical customer requests, including questions/issues such as service requests and general ULRI ESRI information.
• Maintain the office condition and environment to a high standard to ensure safety and efficiency.
• Assist HSE in key compliance areas: hazardous waste, facility-related OSHA requirements, and emergency preparedness.
• Serve as the primary point of contact with HSE for health and safety needs, questions, and support.
• Perform other duties as directed.

Benefits

• All employees at UL Research Institutes and UL Standards & Engagement are eligible for bonus compensation.
• We offer comprehensive medical, dental, vision, and life insurance plans and a generous 401k matching structure of up to 5% of eligible pay. Moreover, we invest an additional 4% into your retirement saving fund after your first year of continuous employment.
• Depending on your role, you may be able to discuss flexible working arrangements with your manager. We also provide employees with paid time off, including vacation, holiday, sick, and volunteer days.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager