Join us in making a difference in YOUR community! Be the change you want to see in your community -- lead our team to create a vibrant and welcoming downtown experience! Are you a leader with 5-7 years of experience in facilities operations management, hospitality/tourism management, event management, or public spaces administration? Block by Block is seeking an Operations Manager to oversee one of our Ambassador programs. This role requires advanced client relationship management skills to manage daily district program operations and deliver continual program improvements. We're looking for someone with strong managerial skills, a great work ethic, experience supervising a team of approximately XXX employees, and a passion for creating a great experience. What's in it for you? Impact: What we do directly impacts YOUR community. You'll be at the forefront of creating a welcoming and vibrant downtown experience. Growth: Opportunities for professional development and career advancement. Team Culture: Join a positive, skilled, and dependable team where you'll create a work family, not just a schedule. Innovation: Lead a team of innovators to continually improve the quality of our program and visitor experience.