Facilities Operations and Dock Associate

The Salvation Army • Southfield, MI

86d • $21 - $22

About The Position

The Facilities and Dock Operations Associate is responsible for the coordination and execution of daily incoming and outgoing mail operations, including USPS, FedEx, UPS, and internal mail. This role also oversees the efficient operation of the Facilities loading dock, including receiving, inspecting, and distributing deliveries. This position ensures accuracy, security, and timely handling of packages and supplies in support of organizational needs.

Requirements

• High school Diploma or GED required.
• 1+ years of experience in the mailroom or shipping/receiving.
• 1+ years of experience with mail processing equipment and shipping software (e.g., Pitney Bowes, FedEx ship Manager).
• Strong organizational and time management skills.
• Excellent customer service skills.
• Knowledge of United States Post office regulations.
• Ability to understand and follow security and confidentiality guidelines.
• 1+ years of experience in computer operating skills; Microsoft Office, Outlook, calendar.
• Flexible day-to-day changes and ability to support immediate requests.

Responsibilities

• Receive and inspect incoming deliveries for accuracy and condition.
• Log deliveries and communicate with departments for pickup or delivery.
• Maintain a clean and safe dock area, adhering to all safety protocols.
• Coordinate with vendors and delivery personnel to manage dock traffic flow.
• Receive, sort, and distribute incoming mail and packages to departments.
• Prepare and process outgoing mail, ensuring correct postage and packaging.
• Coordinate bulk mailings, including printing, labeling, and scheduling pickups.
• Maintain accurate records of mailroom activities and postage usage.
• Consult with postal and delivery services to resolve issues or delays.
• Order and stock mailing supplies, postage, envelopes, and boxes.
• Assist in coordinating logistics for campus events, including academic, student life, and administrative functions.
• Oversee and participate in physical setup and teardown of event spaces.

Benefits

• Health insurance
• Paid time off
• Retirement plan
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees