Facilities Night Manager

City Wide Facility Solutions•Wellington, FL

7h•Onsite

About The Position

The Facilities Night Manager is responsible for providing support and supervision over multiple locations, partnering with service providers to deliver exemplary customer service to clients. This role involves daily inspections of buildings to ensure cleaning standards are met, communicating policies and procedures to in-house employees and Independent Contractors (IC), and conducting safety and cleaning technique training. The manager acts as a liaison between independent contractors and the Facilities Service Manager (FSM), adheres to client complaint policies, and reports nightly inspection details, areas of opportunity, and employee issues to the FSM. Additional duties include maintaining the location key box, supporting new starts, conducting random building inspections with contractor crews, communicating maintenance issues, identifying non-basic janitorial service opportunities, and staying current with online training. Travel is required for this position.

Requirements

High School Diploma or equivalent
Minimum 6 months of prior management experience
Minimum 2-3 years of related experience
Professionalism
Having a sense of urgency
Task completion on assigned projects or job functions
Effective communication

Nice To Haves

Preferred computer proficiencies: Microsoft Office (Word, Excel, and Outlook) and Email and Internet

Responsibilities

Visits/Inspects all buildings on a rotating basis to ensure cleaning is up to City Wide standards
Communicates policies and procedures to in-house employees and Independent Contractors (IC)
Conducts proper safety training to in-house employees and ICs
Trains on proper cleaning techniques to in-house employees
Partners with ICs to train on City Wide cleaning techniques
Acts as a liaison between independent contractor and FSM
Adheres to the Client Complaint Policy (physically verify, when possible)
Reports to FSM details of nightly inspections
Verifies all building checklists are being followed
Sends nightly report to FSM recapping areas of opportunity, employee issues, etc.
Maintains location key box
Supports New Starts
Partners with independent contractor crews and conducts random building inspections
Communicates any building maintenance issues to FSM
Identifies NBJS (non-basic janitorial services) opportunities and reports them to FSM
Remains current with online training
Travel required
Uses timekeeping system to record hours
Reports any work-related injuries