Facilities Manager

El Buen Samaritano•Austin, TX

1d•Onsite

About The Position

For more than 35 years, El Buen Samaritano (El Buen) has been a trusted community resource for Latino and immigrant families in Central Texas. Through culturally responsive food access, health literacy, and education programming, El Buen serves more than 30,000 individuals annually. The organization is recognized as both a direct service provider and a systems leader in building equitable pathways to health, education, and economic stability. The Facilities Manager leads day-to-day facilities operations for El Buen and is responsible for ensuring that buildings, grounds, fleet-related supports, and surrounding work environments remain safe, functional, clean, and ready for use. This role oversees building and grounds maintenance, coordinates preventative maintenance and repairs, supervises contracted services, manages vendors, and supports facilities readiness for staff, participants, partners, and community use. This position ensures that workplace practices related to cleaning, security, building systems, maintenance, and operational safety remain aligned with organizational expectations and applicable regulatory standards, including Occupational Safety and Health Administration (OSHA) requirements. The Facilities Manager proactively identifies risks, responds to urgent issues, and implements corrective action to maintain a safe, regulated, and well-functioning environment. The Facilities Manager works closely with leadership, staff, contractors, vendors, and operational partners to ensure facilities are maintained in a manner that supports program continuity, organizational efficiency, and strong stewardship of El Buen’s physical assets. This is a full-time, exempt position based at El Buen headquarters, generally Monday through Friday, 8:00 a.m.-5:00 p.m. The role requires flexibility to work occasional evenings, weekends, and special events as needed. This position includes a 90-day probationary period, during which performance, role alignment, and overall fit will be evaluated through regular feedback and defined expectations. Employees are expected to attend all staff training, professional development activities, and in-person organizational events.

Requirements

Associate degree required
Minimum of five (5) years of experience maintaining facilities, buildings, grounds, equipment, or property operations of similar size and complexity
Experience coordinating contractors, vendors, repairs, maintenance projects, or facilities-related workflows
Valid driver’s license and acceptable driving record; eligible for coverage under the organization’s insurance policy.
Strong knowledge of facilities management, maintenance systems, and building operations, including preventative maintenance planning and repair coordination
Ability to manage multiple priorities, balance planned and reactive work, and ensure continuity of operations in a dynamic environment
Strong problem-solving skills, including the ability to respond effectively to urgent facilities, safety, or operational issues
Ability to work independently and collaboratively, demonstrating flexibility, adaptability, and sound judgment in changing situations
Strong communication skills, including the ability to coordinate with staff, vendors, contractors, and leadership in a clear and timely manner
Ability to plan and manage work schedules in alignment with program needs, including occasional evening or weekend work
Strong organizational skills, including the ability to maintain accurate records, documentation, and operational tracking systems
Proficiency in Microsoft Office Suite and related systems used for reporting, documentation, and operational tracking

Nice To Haves

Bachelor’s degree preferred
Experience supporting facilities operations in a nonprofit, school, community-based, or similarly complex environment preferred
Experience supporting facilities-related budget planning, vendor comparisons, or operational reporting.
Experience coordinating contractors, inspections, safety practices, or building compliance activities in a nonprofit, school, community-based, or similarly complex environment.

Responsibilities

Leads implementation of facilities operations across El Buen’s buildings, grounds, fleet-related supports, and shared-use spaces to ensure that environments remain safe, functional, compliant, and responsive to organizational needs.
Oversees preventative maintenance, repairs, inspections, equipment upkeep, contractor coordination, and facilities-related project implementation, including support for special events and community use of campus spaces.
Supervises contracted facilities-related services, including day and evening porters, technicians, groundskeepers, and other vendors, ensuring accountability, quality, and alignment with organizational standards and service expectations.
Maintains oversight of building systems, service records, warranties, inspections, inventories, and facilities-related documentation to support safety, continuity of operations, reporting readiness, and strong asset management.
Partners with leadership to support facilities reporting, budget forecasting, risk identification, emergency response planning, vendor comparisons, and recommendations related to repairs, replacements, and operational improvements.
Supports cross-functional operational needs, including deliveries, donation pickups, food pantry support, and coordination with staff, partners, and vendors to maintain efficient day-to-day campus operations.
Oversees routine and preventive maintenance, repair work, and renovations across all buildings and grounds, including electrical, plumbing, carpentry, painting, general repairs, power washing, HVAC filter changes, and related facility needs; performs work directly when appropriate and secures qualified professionals when needed.
Plans, schedules, and monitors replacements, repairs, and relocation projects, including coordination of contracted and volunteer maintenance workers.
Ensures efficiency, safety, and effectiveness of building systems and physical assets, including lighting, HVAC controls, air conditioning unit upkeep, elevators, and other facility infrastructure; maintains compliance with health, fire, and safety requirements and coordinates with inspectors as needed.
Conducts daily inspections, communicates updates to supervisor, and responds to urgent or emergency issues affecting the safety, security, or usability of facilities, including maintaining contingency plans for unexpected breakdowns or disruptions.
Maintains tools, parts, supplies, storage inventory, and records related to warranties, licenses, inspections, service agreements, contracts, and equipment and vehicle maintenance in accordance with organizational requirements and the Records Retention Policy; ensures El Buen vehicles remain in good working order and meet legal requirements for driving.
Provides recommendations regarding repairs, replacements, and purchases of equipment, vehicles, and building-related assets, and supports building maintenance functions during special events and multi-purpose building use.
Supervises contracted facilities-related service providers, including day and evening porters, technicians, groundskeepers, and other approved vendors, ensuring work is completed in alignment with El Buen standards, timelines, and operational priorities.
Oversees groundskeeping and related exterior maintenance services, including coordination with vendors responsible for sprinkler systems, landscaping, and city-required inspections.
Provides day-to-day direction, scheduling coordination, and performance oversight to contractors and service providers, monitors responsiveness and quality of work, and addresses service gaps or concerns in a timely manner.
Serves as backup to essential cleaning and facilities-support functions when needed, including support with trash removal, restocking paper goods, and maintaining core public and shared-use spaces.
Maintains organized databases and records of vendors, service agreements, repairs, warranties, and maintenance histories related to buildings, grounds, equipment, and fleet operations.
Tracks equipment and supply warranties and coordinates with appropriate vendors to ensure timely service, repairs, and follow-up.
Prepares and submits check requests, invoices, and other facilities-related documentation in a timely and accurate manner to support operational continuity and financial accountability.
Monitors vendor responsiveness, service quality, and documentation completeness, and support informed decision-making regarding vendor use, service adjustments, and operational improvements.
Prepares and delivers regular reports to the Chief of Finance & Operations and CEO summarizing project status, repair timelines, scheduling updates, key operational issues, strategic recommendations, and detailed cost comparisons across vendors to support informed decision-making.
Collaborates with leadership and appropriate management staff to support facilities budget forecasting, expense planning, and implementation of approved budget priorities; identifies repair and replacement needs and helps surface cost-conscious options for maintenance, purchases, and vendor services.
Uses Microsoft Office Suite and related systems to maintain records, track work, support reporting needs, and organize documentation related to facilities operations.
Assists with receipt of deliveries, donation pickups, food bank pickups, bread pickups, and other logistics-related support tasks as needed to ensure smooth day-to-day operations.
Supports broader organizational operations and shared campus needs as assigned, particularly when facilities readiness or logistical coordination is required.
Performs other duties as assigned in support of El Buen’s mission, facilities operations, organizational continuity, and emergency response operations.

Benefits

Comprehensive health coverage (medical, dental, vision), with a minimum 85% of the employee medical premium covered by the Organization
A 403(b)-retirement plan is offered, for which you will be immediately eligible.
El Buen will match employee contributions dollar for dollar, up to 4%
El Buen will make a retirement contribution of 5% of earnings (must enroll)
Employer paid Short-Term and Long-Term Disability
Flexible Spending Accounts
Professional Development Opportunities
8 paid holidays are observed each year, plus Rest Days during Thanksgiving Week (Fall Break), and Rest Days during Winter Break in December (up to 10 days) through New Year’s Day
Accrual of a total of 80 hours annual vacation time
Accrual of 1 day of sick leave per month of service (12 days per year)