Facilities Manager

JLL•Las Vegas, NV

1d•Onsite

About The Position

As a Facilities Manager at JLL, you will serve as the single point of contact responsible for facilities management while assisting the Senior Facilities Manager and/or Account Leader with the delivery of quality facility management services. This role requires you to coordinate and manage tenant requirements and service delivery to ensure satisfaction while supporting short and long-term goals and projects for the client. You'll develop and implement innovative programs, processes, and procedures that reduce operating costs and increase productivity by working closely with the Senior Facility Management Lead, Account Leader, and the client that reflects JLL's commitment to operational excellence and client satisfaction.

Requirements

Bachelor's degree or equivalent work experience in Facilities Management with management/technical emphasis
6+ years industry experience in corporate environment, third-party service provider, or as consultant
Strong leadership and management skills with proven track record of team leadership
Strong interpersonal skills for effective stakeholder engagement and relationship building
Strong communication and presentation skills for professional client interactions
Ability to manage both technical and administrative staff with comprehensive oversight
Proficiency in MS programs including Excel, PowerPoint, Outlook, and other business applications
Computer proficiency in CMMS system for effective work order and asset management

Nice To Haves

MBA degree for enhanced business and strategic management capabilities
Experience with capital improvement planning and budget variance reporting
Background in contractor management and service delivery oversight
Knowledge of compliance requirements and safety protocols in facilities management
Understanding of performance agreement management and KPI achievement strategies

Responsibilities

Support Senior Facilities Manager and/or Account Lead in implementation of short and long-term goals and projects for client
Develop and implement innovative programs, processes, and procedures that reduce short and long-term operating costs while increasing productivity
Work closely with Senior Facility Management Lead, Account Leader, and client to deliver strategic initiatives
Assist with development and implementation of annual management plan for buildings within assigned area
Manage work assignments for building technicians, vendors, and contractors with comprehensive oversight
Lead facilities staff to deliver expected service levels to client within prescribed budget parameters
Manage contractors when on site ensuring adherence to all client and JLL policies while ensuring correct service delivery
Oversee overall service delivery of contracted services while ensuring compliance with Client and JLL policies regarding delivery, safety, and compliance
Oversee monthly/quarterly/annual reporting requirements appropriately based on client needs
Complete all facilities-related reports accurately and on time following client's policies for record keeping
Oversee development and management of capital and expense budgets by interfacing closely with client representative
Recommend capital improvements and prepare operating budget reports with monthly operating budget and forecasts
Complete monthly variance reports while managing financial performance within established parameters
Ensure client satisfaction with site leadership team by providing seamless interface between client real estate organization and facilities
Demonstrate leadership, responsiveness, and creativity that develops and maintains positive relationships
Coordinate and manage tenant requirements and service delivery to ensure comprehensive satisfaction
Follow annual performance plan while accomplishing Key Performance Indicators as agreed with client in Performance Agreement
Share innovations and best practices with assigned owner of best practices for JLL Facilities Management
Identify opportunities for service enhancement and operational efficiency improvements
Implement best practices and innovative solutions that enhance service delivery and client satisfaction