About The Position

The Facilities Manager is responsible for leading the daily maintenance and engineering operations of a luxury residential community. This role focuses on providing an exceptional living experience for residents by ensuring the property’s infrastructure is safe, efficient, and well-maintained. The Facilities Manager plays a key role in supervising maintenance staff, coordinating with vendors, and supporting the General Manager in upholding building standards and regulatory compliance. This position prioritizes strong leadership, excellent communication, and a customer-focused mindset. The ideal candidate is a proactive problem-solver who can manage building operations while fostering a collaborative and high-performing team environment.

Requirements

  • 5-7 years of relevant experience in facilities or property management, preferably in luxury high-rise or residential communities.
  • Proven leadership experience, with the ability to coach and motivate maintenance teams.
  • Strong communication and interpersonal skills, with a focus on resident satisfaction and service.
  • Familiarity with building systems such as HVAC, electrical, plumbing, elevators, and life safety equipment.
  • Knowledge of preventive maintenance programs and property operations best practices.
  • Experience coordinating with third-party vendors and contractors.
  • High school diploma or equivalent required; technical certifications or continuing education preferred.

Nice To Haves

  • Working knowledge of building management systems and reporting tools is a plus.

Responsibilities

  • Oversee the maintenance and operations of all building systems, including common areas, amenities, and parking facilities.
  • Lead, train, and support the on-site maintenance team to ensure timely, professional, and high-quality service.
  • Collaborate with property management to coordinate building inspections, vendor services, and capital projects.
  • Develop and maintain preventive maintenance schedules and ensure adherence to safety procedures and SOPs.
  • Monitor and analyze utility usage and building performance; recommend cost-saving and energy-efficient improvements.
  • Ensure compliance with local codes, safety regulations, and company policies.
  • Maintain accurate records of maintenance activities, inspections, and inventory.
  • Respond to emergency situations as needed, including participation in after-hours on-call rotations.
  • Foster positive relationships with residents, vendors, and team members through clear and respectful communication.

Benefits

  • Medical
  • Dental
  • Vision
  • Short term disability (STD)
  • Long term disability (LTD)
  • Employee assistance program (EAP)
  • Identity theft protection
  • Pet insurance
  • Retirement
  • Paid Time Off (PTO)
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