Facilities Manager

Our House, Inc•Little Rock, AR

12d•Onsite

About The Position

You’ll be responsible for operations and maintenance across Our House’s seven acre campus and offsite properties. This leader ensures a functional, attractive, and welcoming campus by expertly managing preventive and corrective maintenance, capital projects, regulatory inspections, and vendor services. The Facilities Manager actively supervises Maintenance Job Trainees and collaborates with programs, staff, volunteers, and outside contractors to deliver outstanding facility support.

Requirements

Broad facilities knowledge with hands-on experience in building systems, preventive maintenance, repairs, and capital projects
Experience leading and coaching individuals and teams, especially in supportive or workforce development settings
Strong organizational, documentation, and project management skills
Professional traits including: Exceptional attention to detail and accuracy Quick and reliable responsiveness to requests Proactive identification of needs and solutions Strong sense of urgency and ownership Reliable follow-through and accountability for results Positive attitude and ability to model high standards Team-oriented and collaborative problem-solver Excellent verbal and written communication High integrity, trustworthiness, and discretion
Proficiency with Google Workspace (Docs, Sheets, Gmail, Calendar) for operations tracking, documentation, scheduling, and communication
Must pass criminal background checks, child and adult maltreatment registry checks, sex offender registry checks, and a pre-employment drug screen
Full-time, on-site role across a multi-building campus; frequently walks the campus, climbs stairs and ladders, and accesses confined or elevated spaces to inspect systems and complete tasks
Ability to lift and move up to 40 pounds with or without reasonable accommodation; regularly stands, bends, reaches, and carries tools and materials
Works indoors and outdoors with exposure to seasonal weather; occasional evenings or weekends for projects, vendor access, or urgent repairs
Must possess a valid driver’s license, clean driving record, and vehicle to use in performance of job. Position requires some travel within Central Arkansas.

Responsibilities

Manage preventive and corrective maintenance across building systems and trades, maintaining a rolling preventive maintenance calendar and work order log
Manage all building systems to uphold campus standards and ensure uninterrupted operations
Meet a 48-hour service-level target for standard work orders and same-day response for urgent issues, documenting updates via email or phone
Maintain campus condition and appearance standards to support a consistent sense of order and stability for residents, staff, and visitors
Coordinate preventive maintenance schedules and maintenance logging to achieve asset reliability
Work with the Director of Operations on capital projects and lead renovations and repairs from scope development to completion, ensuring they are on time and within budget
Interview, supervise, train, and coach Maintenance Job Trainees to develop their skills and ensure safe, quality work, and support them in their efforts to find full-time employment
Oversee vendor relationships from procurement through work quality checks and invoice validation
Develop scopes, solicit competitive bids when feasible, and validate invoices against deliverables, timelines, and warranties
Develop project details and scopes for use in grant applications and master plans aligned to organizational objectives
Plan and deliver assigned renovation and rehabilitation projects from scope through closeout, coordinating schedules with programs to minimize disruption
Coordinate and maintain documentation of all required safety, health, fire, and regulatory inspections; drive prompt and thorough follow-up on any findings
Keep accurate records on maintenance, rehabilitation, repairs, and projects; provide a concise monthly facilities update for leadership
Systematize and document facilities processes, policies, and checklists for consistent, high-quality operations
Collaborate cross-functionally with programs and external partners to minimize disruption and support programming needs
Lead or collaborate on volunteer projects related to campus improvements or repairs
Provide concise, relevant updates and reports to the Director of Operations, highlighting key accomplishments and emerging needs
Uphold and model the mission and values of Our House in all interactions with clients, staff, vendors, and community members
Assist the Director of Operations and the Operations Team in maintaining campus operations, including campus safety and security
Conduct other duties as assigned to fulfill Our House’s mission