Facilities Manager (56600)

A-MAX AUTO INSURANCE MASTER•Dallas, TX

23h•Hybrid

About The Position

The Facilities Manager will focus on improving operational efficiency, reducing costs, and maintaining an optimal working environment. This role involves strategic planning and daily operations to ensure efficient facility management while collaborating with Real Estate, IT, Sales, and Operations. A-MAX values individual growth, innovation, and open communication, offering opportunities for advancement within a dynamic and fast-growing company.

Requirements

5+ years of facilities, property maintenance, or R&M management experience in a multi-site environment.
Proven experience leading and scaling maintenance teams across multiple states/regions.
Strong knowledge of building systems and repair categories (HVAC, plumbing, electrical, structural, life safety).
Demonstrated success improving processes and controlling costs in a high-volume portfolio.
High proficiency with CMMS/work order systems, maintenance reporting, and vendor tracking.
Excellent leadership, communication, and stakeholder management skills.

Responsibilities

Lead the R&M function
Lead, coach, and support the R&M team responsible for daily maintenance operations across a large, multi-state portfolio.
Ensure adequate staffing coverage, including scheduling, workload balancing, and escalation support.
Build a culture of safety, responsiveness, and continuous improvement.
Own team performance through KPI management.
Establish, track, and coach to key metrics including work order cycle time, first-time fix rate, emergency response time, cost per unit/property, repeat-repair rate, resident/tenant satisfaction, and vendor scorecards.
Deliver regular performance reporting and corrective action plans.
Oversee daily maintenance operations.
Ensure preventive, routine, and emergency work orders are triaged, assigned, completed, and closed out accurately and on time, with strong communication standards.
Standardize and optimize processes.
Build and roll out scalable SOPs, tools, and workflows that improve efficiency, reduce friction across markets, and create consistent repair outcomes.
Control R&M spending and budget performance.
Develop/track budgets, monitor variance, identify cost drivers, and implement savings strategies while protecting asset condition and service quality.
Manage vendor network and contracts.
Source, onboard, and evaluate multi-state vendors; negotiate pricing and service agreements; enforce SLAs/KPIs; and resolve performance gaps quickly.
Audit quality, safety, and compliance.
Conduct routine inspections and file reviews to ensure workmanship, documentation, and regulatory standards are met across all locations.
Handle escalations and serve on-call after hours.
Participate in an after-hours on-call rotation to support urgent maintenance issues, ensure rapid resolution, and coordinate follow-up actions to prevent recurrence.