Facilities Manager

PM Pediatric Care

76d

About The Position

We are seeking a proactive and relationship-driven Facilities Manager to oversee facility operations across 12 states and 80+ urgent care centers. This role will focus on partnering with the outsourced facilities maintenance company, managing escalations, and coordinating with vendors to ensure our centers remain safe, compliant, and welcoming for patients and staff. Facilities Manager will serve as a key liaison between operations, and service providers to resolve issues quickly and protect the organization’s interests.

Requirements

• Bachelor’s degree in Facilities Management, Business, Real Estate, or related field (or equivalent experience).
• 5+ years of experience in multi-site facilities management; healthcare or retail experience strongly preferred.
• Strong negotiation and communication skills, with the ability to influence external partners.
• Experience handling escalations in a fast-paced, customer-facing environment.
• Willingness to travel to offices across regions.

Responsibilities

• Work with internal departments to ensure facilities support employee productivity, safety, and comfort.
• Manage escalations related to facility issues, ensuring timely resolution by the service provider.
• Support new site development and buildout.
• Coordinate repairs and maintenance between Operations and the outsourced maintenance company, ensuring minimal disruption to patient care.
• Implement preventative maintenance programs and track completion across locations.
• Manage our 3rd party facilities and construction/design team.
• Source, negotiate, and manage relationships with third-party vendors and service providers.
• Oversee vendor performance, ensuring adherence to service level agreements and quality standards.
• Monitor vendor performance against agreed-upon KPIs.
• Coordinate projects requiring both landlord and vendor involvement.
• Conduct regular review meetings with the service provider to evaluate performance, address issues, and implement improvements.
• Ensure contractual obligations are met, including compliance with safety, environmental, and legal standards.
• Serve as the decision maker on design related repairs.
• Manage the administrative aspects of the facilities maintenance ticketing system.
• Act as escalation for 3rd party facilities maintenance company for urgent facility-related issues, deploying resources quickly to resolve problems.
• Communicate updates to field leadership and operations teams during critical incidents.
• Manage facilities budget, track spending, and identify opportunities for cost efficiency.
• Ensure all facilities comply with healthcare regulations, safety standards, and building codes.
• Support infection control, safety audits, and emergency preparedness initiatives.
• Review and approve vendor invoices and ensure accurate billing.
• Provide regular performance reports and data-driven recommendations to senior leadership.

Benefits

• Competitive compensation
• Benefits
• Opportunities for advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 11-50 employees