Facilities Maintenance Technician (Level 1)

Aza•Colorado Springs, CO

64d•$16 - $17•Onsite

About The Position

POSITION SUMMARY: With minimal supervision the maintenance team is responsible for maintaining and repairing all Zoo facilities and equipment, as well as give guidance and training to less experienced technicians on work to be performed. This includes performing proactive/preventative maintenance to improve function and appearance of zoo facilities, and be able to complete work across all trades and disciplines. The maintenance team promotes professional working relationships with both internal and external customers and adheres to and supports all organizational policies and procedures and standards. Promotes teamwork.

Requirements

High School diploma or GED is required
Must submit to and pass a pre-employment drug/alcohol screening and criminal background check.
Must have excellent written and verbal communication skills and demonstrate the ability to interact clearly and effectively with both internal and external customers.
Must be able to provide proof that you can legally work in the United States.
Must have a valid Driver's License and be insurable as a driver in the state of Colorado.
Computer efficiency in computer applications such as Word, internet and email. Excel is a plus.
Skilled in establishing and maintaining effective working relationships with co-workers, vendors, Zoo staff, and the public.
Ability to make good decisions regarding support of the maintenance team
Ability to remain calm under pressure
Ability to work at a fast pace while still paying attention to detail
Take ownership and pride in responsibilities
Possess the ability to organize and prioritize while working with strict deadlines
Available to work flexible schedule including weekends and holidays
Able to work both alone or with minimal supervision and as part of a team
Exceptional guest service skills
Minimum of 3 to 5 years' experience in the maintenance, construction, or related fields.

Nice To Haves

Previous work experience in a zoo or similar industry preferred
Trade specific training, certifications, experience preferred
Excel is a plus.

Responsibilities

Maintain courteous, helpful and professional behavior on the job. Support the success of the entire team by promoting a collaborative work environment.
Adhere to all CM Zoo Policies and Procedures, CM Zoo Safety Policies and Procedures, USDA guidelines and OSHA safety guidelines.
Consistently contribute to problem-solving and cooperate with identified resolutions.
Maintain discretion with confidential information.
Demonstrate regular attendance and punctuality.
Bring issues and process improvement ideas to the attention of the Supervisor.
Maintain verbal and written skills required for the position.
Attend meetings and participates in committees as required.
Complete trainings as required.
Adhere to Company Dress Code Policy. Always "Zoo Crisp!"
Demonstrate appropriate level of time management in support of co-workers and the entire team.
Represent the Zoo in a professional manner
Maintains a clean, hazard free work area and shop.
Maintain a high level of customer service and satisfaction
Utilize electronic work order system to manage work orders, log time, etc.
Maintains courteous, helpful and professional behavior on the job. Displays a willingness and ability to be responsive in a warm and caring manner to all customer groups. Consistently cooperates and supports organization in problem-solving issues.
Maintains maintenance records and files
Provide a safe environment for the guests, animals, themselves & their co-workers
Follow OSHA and Zoo safety guidelines
Maintaining a positive, productive relationship with all other Zoo staff
Contribute to a positive work environment
Able to move and think quickly to avoid dangerous situations
Seasonally participate in snow removal as part of the snow removal team.
Must be able to work under exigent circumstances to finish task in emergencies and in the process maintain self-control common sense and good judgment.
Expected to maintain integrity and honesty in the performance of duties.
Ability to complete assigned tasks in a timely manner.
Expected to be at work and ready to begin their assigned shift at the time the shift is scheduled to start.
Must be able to work non-traditional work week including at least 1 weekend days as well as occasionally available for holidays, afterhours events, after hours' emergencies, and projects outside of zoo business hours.
Stay organized and (re)prioritize daily tasks to adapt to changing conditions while accurately communicating timeline expectations.
Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Identify problems and review related information to develop and evaluate options and implement solutions.
Understand the implications of new information for both current and future problem-solving and decision-making.
The ability to select and use training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Works independently and responsibly in the absence of direct supervision.
Maintain a clean and organized maintenance shop, service areas, material storage areas, and perform duties in an efficient and productive manner.
Provide support to Senior Maintenance Technicians, Maintenance Specialists, and Senior Specialists as needed for daily operations, routine inspections and maintenance, troubleshooting, and repairs.
Facilitates and performs building maintenance and repairs.
Maintains building and facility, mechanical and electrical systems including HVAC, plumbing, filtration/life support systems, amusement rides, fire life safety and security. HVAC Certification not required.
Troubleshoots problems in mechanical equipment and uses sound judgment to facilitate repairs, with approval from supervisor.
Assists with specialized installation, fabrication and/or repair and maintenance of facilities and equipment.
Operate one of the Dingo skid steers for either hauling material or as part of the snow plan
Able to perform LSS daily backwashes when LSS department needs assistance or coverage.
Repairs, maintains and installs kitchen and bathroom equipment as necessary.
Able to complete lift start-up procedures independently.
Able to successfully perform a skyride diesel evacuation independently.
Requests the purchase of supplies, equipment and contract services necessary to maintain a clean, safe working environment.
Trained in basic operations, routine inspections, basic troubleshooting, and emergency procedures for Skyride, Carousel, LSS Systems, and elevators
Inspects repairs and maintains safety equipment in accordance with state and local authority as certified and authorized (i.e Fall Harness Inspection certified, etc).
Ability to read, analyze and interpret documents such as OSHA rules and regulations, building and fire codes, operating and maintenance instructions and procedure manuals
Responsible for the care of tools, machinery, and vehicles under their care.
The ability to use a variety of tools both hand and power and to operate motor vehicles safely.
Operates as on-site project lead for contracted maintenance repairs including planning, preparation and coordination of specific projects as assigned by supervisor.
Other duties as requested/assigned.