As the Facilities Maintenance Technician 2, you will support resort operations by performing maintenance tasks, including projects, preventive maintenance, and work orders.
As the Facilities Maintenance Technician 2, you will:
Perform engineering projects, guest calls, blitzes, and preventive maintenance as directed by resort management.
Troubleshoot plumbing issues, make repairs, and replace fixtures and piping as needed.
Diagnose, replace, and repair minor electrical components such as receptacles and ballasts.
Troubleshoot and repair appliances and household fixtures.
Understand HVAC systems and perform basic preventive maintenance and diagnostics.
Repair interior and exterior walls, wall coverings, and ceilings, including texturing, painting, and caulking.
Repair or replace tiles, grout, vinyl, and carpet as required.
Work with pools, spas, and water features, including chemical balancing and cleaning tasks.
Participate actively in procurement and inventory processes to ensure materials and tools are available for work.
Operate resort operations devices and software effectively (HotSOS and other applicable systems).
Communicate professionally through radios, phones, emails, and verbal interactions.
Perform maintenance and cleaning tasks as required by resort management.
Safely use hand tools, power tools, and battery-powered tools required for the job.
Work using ladders, scaffolding, lifts, and appropriate PPE (Personal Protective Equipment).
Follow safety guidelines and practices.
Recognize and identify potential safety hazards on the property.
Communicate and interpret guest needs through positive interactions toward resolution.
Adhere to all CFI/Westgate Resorts policies and procedures.
Always represent Westgate Resorts professionally through appearance, attire, and behavior.
Perform other tasks as assigned by resort operations leadership
Minimum of 1 to 3 years of hands-on experience in trades and maintenance within a resort or commercial environment.
Must have and maintain a valid driver’s license with a clean driving record.
CPO (Certified Pool Operator) license as required by the resort.
Written and verbal communication in English is required.
Must be able to work weekends and holidays.
Must be self-motivated, detail-oriented, and able to work with enthusiasm and focus.
Strong communication skills required to excel in interactions with guests and colleagues.
Ability to be versatile, work well under pressure, and meet deadlines.
Regularly, the team member must lift, move, push, or pull up to 50+ pounds.
Westgate Resorts maintains a Smoke and Tobacco-Free workplace.
Candidates are required to pass a background check, drug test, and demonstrate eligibility to work in the United States.
Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance