Facilities Maintenance Operations Support Manager

University of North CarolinaCharlotte, NC
400d

About The Position

The Facilities Maintenance Operations Support Manager is responsible for the development and management of facilities maintenance and maintenance support programs and processes. This role involves leading a team to enhance maintenance operations, ensuring data integrity in maintenance systems, and implementing various maintenance programs to improve efficiency and reliability across campus facilities.

Requirements

  • Graduation from a technical college with a major in engineering technology, industrial maintenance technology, or operational management.
  • Minimum of four years of experience in commercial facility maintenance, industrial maintenance, or equivalent education and experience.
  • 5 years of maintenance management experience.

Nice To Haves

  • 10 years of supervisory experience in a facilities or industrial maintenance organization.
  • Experience with implementation of an EAM or CMMS.
  • Proficient in the use of a computerized maintenance management system like Maximo, Archibus, IFM, ORACLE, SAP, etc.
  • Proficient in the use of Microsoft Excel to sort, filter, and analyze large data sets.
  • Demonstrated knowledge of facilities maintenance management policies and procedures.
  • Experience managing parts, materials, tools, and equipment procurement and inventory.
  • Management of a reliability-centered maintenance program.
  • Management of a preventive maintenance program.
  • Management of a condition monitoring program such as vibration, thermographic, ultrasonic, and/or oil analysis.
  • Experience with building construction inspection.
  • Experience with research laboratory equipment maintenance.
  • Proficient in verbal and written communications including the development of SOPs and presentations.

Responsibilities

  • Lead the development and management of facilities maintenance support programs and projects.
  • Develop and manage relationships with customers and service providers.
  • Analyze maintenance data and develop metrics to continuously improve maintenance efforts.
  • Lead the implementation of a new Enterprise Asset Management (EAM) system for maintenance operations.
  • Serve as the subject matter expert of CMMS and EAM processes for the organization.
  • Develop and manage the Reliability Centered Maintenance program.
  • Develop and manage the planned and preventive maintenance program.
  • Develop and manage the Condition Based Maintenance program.
  • Develop and manage a research labs maintenance program.
  • Develop and manage the Project Management support program.
  • Lead ad-hoc teams in emergency response situations as assigned by the Director.
  • Perform HR responsibilities of a supervisor.
  • Develop training for the implementation of all programs under this position.
  • Develop and manage a tool control program.
  • Manage the repair parts inventory and ordering programs.
  • Use Continuous Process Improvement techniques and methods.
  • Develop presentations and write reports.
  • Perform other duties as assigned by the Director.

Benefits

  • Health insurance
  • Dental insurance
  • Retirement savings plan (401k)
  • Paid holidays
  • Paid time off (PTO)
  • Professional development opportunities
  • Flexible scheduling options
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