Facilities Generalist-1

The RealReal•Phoenix, AZ

6d•$19 - $23•Onsite

About The Position

About The Role The Lead Day Porter is a vital role responsible for maintaining the cleanliness, organization, and overall upkeep of our facilities while serving as the primary point of contact for third-party custodial staff. This position bridges hands-on cleaning responsibilities with leadership and administrative tasks to ensure that all areas meet the highest standards of cleanliness and functionality. The Lead Day Porter will oversee the performance of custodial teams, manage the inventory and ordering of cleaning supplies, and develop schedules to ensure consistent coverage for daily operations and special events. This role requires strong organizational and leadership skills, as the Lead Day Porter will coordinate with facilities management and other departments to address specific cleaning and maintenance needs efficiently. By fostering accountability among custodial staff and maintaining seamless operations, the Lead Day Porter plays a crucial role in creating a safe, clean, and welcoming environment for employees, visitors, and clients. What you get to do every day Facility Maintenance: Oversee daily cleaning and upkeep of the warehouse, ensuring all areas are safe, organized, and presentable. Manage waste disposal, including recycling, organics, hazardous materials, and general trash removal. Communicate any maintenance issues to Facility Management. Team Supervision: Lead, train, and motivate the porter team to meet performance and quality standards. Assign tasks to team members and ensure timely completion. Conduct regular inspections to verify cleaning standards and compliance with safety protocols. Inventory and Supplies: Monitor and manage cleaning supplies and equipment inventory. Coordinate orders with Assistant Facilities Manager for supplies to ensure no interruptions in daily operations. Safety and Compliance: Ensure compliance with OSHA and company safety standards throughout the facility. Conduct safety checks and identify potential hazards in the workspace. Train the team on safety procedures and emergency protocols. Event Support: Provide setup and breakdown support for warehouse events or activities. Assist with rearranging layouts to accommodate operational needs. Communication and Coordination: Liaise with Facilities Management, warehouse staff, and vendors to ensure smooth operations. Communicate daily goals and updates to the porter team. Maintain detailed records of maintenance tasks and inspections. What You Bring To The Role Minimum Requirements: 3-5 years of custodial experience. Proven knowledge of cleaning chemicals and processes. Ability to travel 10% Preferred Requirements: Osha 10 certified 2 years in a custodial lead or supervisory role Compensation, Benefits, + Perks Employee Stock Purchase Plan 401K with Company Match Medical, Dental & Vision Insurance Paid parental leave 9 Paid Company Holidays 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work) Find out more about our Benefits here. The expected hourly rate for this role is $18.53-$23.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits. The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service. The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The RealReal is leading the way in authenticated luxury consignment, online and in real life at our brick and mortar locations. Founded in 2011, our company is growing fast and fundamentally changing the way people buy and sell luxury goods — a multi-billion dollar industry. Our in-house experts inspect every item and our commitment to authenticity sets us apart, creating a foundation of trust with shoppers and consignors. The RealReal is also the first luxury member of the Ellen MacArthur Foundation’s prestigious CE100 USA. We are seeking smart, talented and creative individuals who enjoy working in a fast-paced environment to help us reinvent the digital marketplace. Are you collaborative, dedicated to going the extra mile and ready to innovate? We invite you to join our team.

Requirements

3-5 years of custodial experience.
Proven knowledge of cleaning chemicals and processes.
Ability to travel 10%

Nice To Haves

Osha 10 certified
2 years in a custodial lead or supervisory role

Responsibilities

Oversee daily cleaning and upkeep of the warehouse, ensuring all areas are safe, organized, and presentable.
Manage waste disposal, including recycling, organics, hazardous materials, and general trash removal.
Communicate any maintenance issues to Facility Management.
Lead, train, and motivate the porter team to meet performance and quality standards.
Assign tasks to team members and ensure timely completion.
Conduct regular inspections to verify cleaning standards and compliance with safety protocols.
Monitor and manage cleaning supplies and equipment inventory.
Coordinate orders with Assistant Facilities Manager for supplies to ensure no interruptions in daily operations.
Ensure compliance with OSHA and company safety standards throughout the facility.
Conduct safety checks and identify potential hazards in the workspace.
Train the team on safety procedures and emergency protocols.
Provide setup and breakdown support for warehouse events or activities.
Assist with rearranging layouts to accommodate operational needs.
Liaise with Facilities Management, warehouse staff, and vendors to ensure smooth operations.
Communicate daily goals and updates to the porter team.
Maintain detailed records of maintenance tasks and inspections.