Facilities Equipment Repair and Maintenance Technician-FL

Planet Fitness • Timonium, MD

12d • $26 - $28

About The Position

The Facilities and Equipment Technician is responsible for repairs and maintenance service at the assigned Planet Fitness clubs throughout the assigned region. This includes, but is not limited to, basic plumbing, basic electrical, flooring repair, dry wall repair, and exercise and relaxation equipment repairs. Ultimately, the FERM Technician ensures maximum up-time of the equipment, as it is essential to member satisfaction and retention. Maintaining world-class conditions is an expectation strived for at all clubs. This person reports to the Director of FERM.

Requirements

• High School Diploma or G.E.D., trade school, or some college preferred
• Minimum of two (2) years of experience in maintenance, construction or as handyman, including plumbing, electrical, and drywall/finishing
• Prior mechanical repair experience preferred
• Previous customer service experience preferred
• Basic computer literacy
• Excellent written, verbal and interpersonal communication skills
• Understand and be able to communicate the Judgment Free Zone concept
• The Heart of a Service Worker Accuracy with numbers
• Ability to follow directions
• Ability to work well independently and with others
• Positive attitude and willingness to help others
• Strong time management skills with ability to prioritize and be adaptable to changes
• Organized, able to multi-task, and solve problems
• Maintain a neat appearance and be courteous and approachable when interacting with employees, members, guests, and vendors
• Ability to maintain composure in difficult situations
• Ability to recognize and learn from mistakes

Responsibilities

• Perform basic plumbing repairs including, solenoid, sink, and shower valve replacements, flange bolt tightening, and water fountain repairs
• Conduct minor electrical work, such as replacing wiremold, ballasts (under 12’), and assisting with bulb replacement
• Handle drywall patching, touching up paint, marlite and trim replacement, and minor flooring repairs as needed
• Troubleshoot and repair floor scrubbers, beverage coolers, and vacuums
• Troubleshoot and maintain relaxation equipment that includes: tanning, red light booths, hydro beds, and relaxation pods
• Troubleshoot and maintain exercise equipment including cardio and strength equipment
• Install replacement TVs on an as needed basis, with a partner
• Build effective work relationships within the region as part of the FERM Team’s contribution to overall member satisfaction
• Track, complete, and update communication on work orders through the maintenance management application
• Must be capable of effectively handling the physical demands of the job, which can involve lifting 60 lbs., regular bending and lifting, working on 12’ ladders as well as low to the floor
• Escalate unresolved issues to the Facilities and Equipment Manager and the Director of FERM
• Maintain clear and concise communication with Assistant General Managers, General Managers, Regional Managers, and Directors of Operations as needed
• Maintain strong working relationships with vendors
• Frequent travel required – must have reliable transportation; valid driver’s license, and insurance
• Demonstrate a commitment to diversity, equity, and inclusion that embraces the contributions of all team members
• Embrace a service culture as an empathetic servant leader
• Strive to be world class, humorous, inspirational, and memorable in every action we take
• Make decisions based on what is best for our team as well as our business
• Believe in and promote the company’s core values, business philosophies, core purpose, and brand promise
• Perform all other duties as assigned or required

Benefits

• Positive and professional environment where our brand promise is “Judgement Free Zone”
• Growth Opportunities: over 90% of our management team started as an entry level team member
• Competitive pay
• Paid sick leave
• 401K Retirement Fund (annual discretionary employer match)
• Free employee Black Card Membership

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED