Facilities Engineer

Virgin Hotels•New Orleans, LA

31d

About The Position

Should you choose to accept it… Are you good with your hands? Are you able to fix things, build things as needed, and have the skills of a plumber, repairman, and carpenter? If so, then this job is calling your name! Come join the elite team of men and women who work in the Engineering department at Virgin Hotels! They ensure that everything in the hotel from the guest rooms (a.k.a. chambers), meeting rooms, restaurants, offices, is in good working order for our guests, clients, vendors and teammates. In addition and under the general supervision of the Director of Engineering, you will assist in the maintenance, repair, refurbishment, renovation, remodeling and general upkeep in order to keep the facility functional and attractive to prospective customers. We expect you to communicate, coordinate and work well with other teammates, managers and guests. Most of all, we want you to have FUN since you will play a huge role in creating that memorable guest experience!

Requirements

Basic working knowledge in the following areas: general plumbing refrigeration air conditioning electrical systems boilers bathroom fixtures and tiling painting, prep to finish basic carpentry, grounds keeping, etc.
Vision to read written communication, LED read-outs, meters, and computer screens
Finger, hand and upper body dexterity to pull levers and rotate knobs, work with arms raised above head and to handle and assemble small parts using basic hand and power tools
Ability to understand and follow verbal/written instructions, communicate both verbally and in writing, utilize analytical thought processes, understand verbal/written technical and mechanical instruction, and be highly organized.
Ability to communicate effectively and courteously with employees, guests and contractors in writing, via telephone and in person
Upper body strength to lift 75lbs. throughout an 8 hour shift and leg strength and ability to crawl into and through small spaces, climb ladders, support and carry loads of 75lbs
Current, legal and unrestricted ability to work in the United States
Previous experience working in an hotel engineering or maintenance role
Ability to compute accurate mathematical calculations.
Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone and through email.

Nice To Haves

Associate or Technical degree/Trade certification preferred

Responsibilities

Completes assigned work orders for general repair within assigned time frame in order to achieve the utmost operational efficiency of the hotel, its safety and its equipment
Performs systematic checks and inspections to aid in the upkeep of the hotel and assists in the established proactive maintenance program in order to prevent malfunctions, breakdowns and general depreciation
Immediately and courteously responds to guests needs in order to repair and/or resolve room maintenance requests and problems as they arise
Maintains tools, work spaces and equipment in safe, secure and good condition in order to reduce accidents and to prolong their use
Repairs and/or changes room locks for the security of hotel and guests
Adjusts and repairs electronic problems on hotel equipment, including televisions, alarm clocks, HVAC units, etc.
Assists department in maintaining safety equipment and emergency procedures for the safety of all guests and teammates
Computer system knowledge to complete orders that are in a tracking system like ALICE or HOTSOS
Maintains a friendly, cheerful and courteous manner at all times
All other duties as assigned, requested or deemed necessary by management