Facilities Engineer

Hanover Insurance Group•Worcester, MA

1d•Onsite

About The Position

Our Facilities Department is currently seeking a 3rd Shift Facilities Engineer to join our growing team in our Worcester, MA office, eligible for a 15% shift differential. This is a full time, non exempt role. POSITION OVERVIEW: This is a highly visible position and strong customer service and interpersonal skills are essential. The Facilities Engineer has a strong focus on maintaining, troubleshooting and repairing facility equipment on all systems. This position is expected to demonstrate technical expertise in a specified trade and be multi-skilled in other areas (e.g. pipe fitting/plumbing, electrical). The Facilities Engineer will have some advanced training and be working towards appropriate licensure for their specified trade. The Facilities Engineer is classified as essential personnel and, as such, is required to work with minimal amount of absences and during all site closures as required except in the event of a major disaster when access to the facilities is prohibited by governmental emergency personnel. The individual in this role must be available for call-in work and to perform other duties as required.

Requirements

Has prior safety training such as NFPA 70e and OSHA10
Education - Minimum of a high school diploma. College/Technical Degree preferred
Massachusetts driver’s license
Satisfies apprenticeship requirements or greater
Knowledge and understanding of applicable local, state and national codes
Ability to follow and understand construction drawings and diagrams
Typically has 2-5 years of related experience.
Has completed or is completing licensure in specific trade (e.g. journeyman) and / or taken relevant training
Applies advanced skills in area of specialization
May adapt procedures, processes and techniques to accomplish the requirements of the position
Duties and tasks are varied and moderately complex
Resolves most questions and problems, and refers only the most complex issues to higher levels
Works under minimal supervision
May periodically assist in orienting, training, assigning and checking the work of less experienced employees
Work hours may include days and evenings on weekdays and weekends
Ability to stand or walk for prolonged periods of time
Ability to lift and carry heavy objects (up to 100lbs) 25-50% of time.
Ability to climb and work on ladders and scaffolds
Physical stamina and endurance.
Manual dexterity
Ability to operate a motor vehicle.
Ability to work cooperatively.
Ability to repeatedly bend, twist, stoop, kneel, crawl, squat ETC. for extended periods of time (25%-75% of time).
Ability to climb to heights (e.g. ladder) and maintain balance for extended periods while performing work tasks.
Ability to operate hand and power tools.
Ability to report to work in adverse weather conditions.
Ability to perform work tasks in adverse weather conditions.
Ability to perform work tasks in a loud/noisy work environment.
May be exposed to a variety of chemicals.

Nice To Haves

College/Technical Degree preferred

Responsibilities

Proficient in the operation of all types of hand and power tools and equipment.
Ensures all work orders are completed on and closed with all appropriate documentation within the time constraints of the request.
Routine daily checks of equipment.
Perform in-depth and detailed maintenance work including installing, operating, and maintaining all equipment and components that support the facility. These include HVAC systems, building management systems, chillers, boilers, emergency generators and compressed air systems.
Performs preventive maintenance on all base building and critical system equipment such as: assembling all tools, supplies and instruments necessary to complete the job, performing work with a minimum amount disruption, conducting immediate cleanup of work area, completing the preventive task sheet, returning tools to workshop, and unused supplies to store room, reporting any equipment problems, impending supply or material shortages.
Read and interpret equipment manuals and work orders to perform required maintenance and service.
Detect faulty operations and/or defective equipment and repairs or report those and any unusual situations to proper supervision.
May adjust functional parts of mechanical devices as necessary. May assemble and install mechanical and electromechanical equipment and systems.
May troubleshoot and repair equipment and systems requiring the isolation of the malfunction, disassembly of equipment and repair/replacement of bearings, power transfer apparatus, structural components and the like.
Complies with all applicable local, state and national codes.
Responsible for overseeing the activities of contractors operating within the buildings and coordinate services with outside vendors and contractors.
Oversees some critical equipment such as fire/life safety alarm and suppression systems, elevator preventive and corrective maintenance etc.