Facilities Coordinator

JLL-posted about 1 year ago
Part-time
Scottsdale, AZ
1,001-5,000 employees
Real Estate
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The Facilities Coordinator will support the Site and/or Assistant Facility Managers in various operational activities, including maintenance, accounting, vendor oversight, and client relationship management. This role focuses on ensuring high service levels are achieved, particularly in managing conference center operations and events.

  • Provide support to Site and/or Assistant Facility Managers with operational activities.
  • Execute high-profile meetings and events with senior executive participation.
  • Consult with conference center clients to determine event needs such as space, physical set-up, AV and technical requirements, catering, and event support.
  • Act as the primary point of contact for conference center clients, responding to all requests in a timely manner.
  • Manage all operations, functions, and logistics for the conference center, including scheduling and catering orders.
  • Collect feedback from stakeholders and attendees to integrate into continuous improvement efforts.
  • Check and restock soft services including coffee machines and products.
  • Complete all tasks and projects as directed, ensuring timely delivery based on deadlines.
  • Engage in a culture of continuous improvement and innovation by adopting best practices and new tools.
  • Establish rapport and maintain relationships with events and conference clients.
  • Handle administrative support for the conference center and off-site meetings, including preparing cost quotes and presentations.
  • Provide information and direction to vendors and facilities staff to ensure excellent coordination and execution of work.
  • Follow established escalation and incident reporting procedures.
  • Provide backup support for reception.
  • Bachelor's degree desired or equivalent work experience.
  • 1-3 years of experience in event planning, project management, hospitality, or a related field.
  • Excellent verbal and written communication skills.
  • Exceptional customer service skills with a passion for hospitality.
  • Willingness and ability to travel as needed.
  • Proven leadership skills with the ability to manage multiple priorities in a fast-paced environment.
  • Track record of initiative, integrity, and good judgement.
  • Highly collaborative with strong interpersonal skills.
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Visio, and Outlook).
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