Facilities Client Account Manager

Total Comfort Group • Eatontown, NJ

12h • $60,000 - $75,000 • Onsite

About The Position

We’re seeking a Facilities Client Account Manager to serve as the primary point of contact for our clients. In this role, you’ll manage facility maintenance projects, coordinate field teams, and ensure exceptional service delivery.

Requirements

• 3+ years in client account management
• 1+ year experience with CMMS software
• Facilities management or project coordination experience
• Proficiency in Microsoft Office and general computer navigation
• Strong communication and problem-solving skills
• Ability to work independently in a fast-paced environment
• Supervisory/leadership experience
• Flexibility to work extended hours during peak seasons

Responsibilities

• Manage client accounts and oversee HVAC, electrical, and general contracting work orders
• Coordinate projects from start to finish, ensuring timelines and budgets are met
• Negotiate vendor pricing and procure equipment/materials
• Dispatch technicians/vendors quickly and effectively
• Communicate with clients regularly, providing updates and solutions
• Maintain accurate records of work orders, invoices, and correspondence
• Review job costs monthly and report on profitability
• Lead and support team members to deliver top-quality service

Benefits

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees